Amanda Walls
Croswell,MI
Summary
Proven Home Health Aide and Waitress with a track record of enhancing patient independence at Barb Arnold and elevating dining experiences at Lakeview Golf Course. Skilled in patient care and multitasking, adept at maintaining cleanliness and safety, and committed to improving quality of life. Demonstrates strong communication and personal hygiene assistance, ensuring high levels of customer and client satisfaction.
Compassionate individual with experience supporting elderly and ill people with in-home care. Promotes understanding attitude and compassionate nature to achieve comfortable and welcoming environment for patients.
Overview
2025
2025
years of professional experience
Work History
Home Health Aide
Barb Arnold
- Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
- Maintained a clean and safe home environment for patients, reducing falls and accidents.
- Assisted clients with daily living activities, enhancing their independence and quality of life.
- Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.
Waitress
Lakeview Golf Course
09.2024 - Current
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
Waitress
Dorsey House
05.2021 - 03.2024
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Collaborated with team members to consistently provide efficient service during peak hours.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.
Home Heath Care
Alyssa Wright
06.2019 - 06.2020
- Streamlined the case management process by implementing organizational systems for enhanced communication and coordination among team members.
- Supported family members in understanding their loved one''s needs and providing necessary resources.
- Ensured compliance with federal and state regulations, maintaining accurate records and documentation throughout the case management process.
- Handled complex case management situations, navigating a variety of healthcare systems and resources to provide the best possible support for clients.
- Advocated for patients'' rights, addressing concerns or issues with other healthcare providers when necessary.
- Maintained a strong network of healthcare providers, community resources, and support services to address the diverse needs of clients under my care.
- Educated patients on self-care techniques, empowering them to take control of their health at home.
- Provided comprehensive assessments of patient needs, leading to personalized care plan recommendations.
- Transported clients for medical and personal outings.
- Administered medications in accordance with doctor's instructions.
- Scheduled and coordinated medical appointments.
- Utilized universal precautions and infection control principles in all aspects of care.
- Improved patients' comfort with massage and application of topical treatments.
Waitress
Main St Cafe
03.2016 - 06.2019
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
Education
GED -
Cass City High School
Cass City, MISkills
- Patient care
- Meal preparation
- Personal hygiene assistance
- Feeding assistance
Timeline
Waitress
Lakeview Golf Course
09.2024 - Current
Waitress
Dorsey House
05.2021 - 03.2024
Home Heath Care
Alyssa Wright
06.2019 - 06.2020
Waitress
Main St Cafe
03.2016 - 06.2019
Home Health Aide
Barb Arnold
GED -
Cass City High School