AMANDA WARD
MCPHERSON,KS - Kansas
Summary
Enthusiastic and eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Knowledgeable and dedicated customer service professional with experience in multiple types of businesses. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Administrative Assistant
Advanced Copier Systems
08.2018 - Current
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Executed record filing system to improve document organization and management.
- Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data.
- Coached new employees on administrative procedures, company policies and performance standards.
- Handled client correspondence and tracked records to foster office efficiency.
Personal Trainer
AW FITNESS
01.2023 - Current
- Trained clients during strength training, cardio vascular exercise, and stretching.
- Demonstrated proper technique for exercises to avoid injuries.
- Motivated clients to stay on track with fitness goals with positive and friendly approach.
- Assisted clients with personal fitness goals through realistic objectives.
Dental Assistant/Dental Office Receptionist
Endicott Dental
02.2016 - 08.2018
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms and restocked supplies to prep for next patient and maintain health and safety practices.
- Performed general chair-side duties for general dentistry, endo procedures and oral surgery.
- Sanitized trays, instruments and surfaces for clean dental office setting and patient safety.
- Sterilized rooms and prepped equipment and instruments for procedures daily.
- Recorded patients' health histories, documented current symptoms and pulled up records from prior visits for dentists to view and evaluate.
- Explained treatment procedures and instructed patients on home care guidelines.
- Scheduled appointments for new and existing customers, factoring in provider availability and scheduling loads.
- Documented patient dental health information, medical history and vital signs for future reference.
- Scheduled appointments, prepared bills and received payment for dental services by completing insurance forms, verifying insurance information and maintaining records.
- Managed office schedules and calendars to coordinate administrative planning and execution.
Education
Technical Certificate - Dental Assisting
Salina Area Technical College
Salina, KS05.2007
High School Diploma -
Canton-Galva High School
Canton, KS05.2006
Skills
- Flexible and Adaptable
- Self-Motivated
- Teambuilding
- Decision-Making
- Active Listening
- Multitasking Abilities
- Excellent Communication
- Dependable and Responsible
- Organization and Time Management
- Attention to Detail
Certification
- CPT - Certified Personal Trainer
- CPR/AED - Certified (Adult / Child / Infant
Timeline
Personal Trainer
AW FITNESS
01.2023 - Current
Administrative Assistant
Advanced Copier Systems
08.2018 - Current
Dental Assistant/Dental Office Receptionist
Endicott Dental
02.2016 - 08.2018
Technical Certificate - Dental Assisting
Salina Area Technical College
High School Diploma -
Canton-Galva High School
- CPT - Certified Personal Trainer
- CPR/AED - Certified (Adult / Child / Infant
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