Summary
Overview
Work History
Education
Skills
Certification
Hr Experience
Community Outreach
Apprenticeship Programs
Training
Timeline
Generic

AMANDA WARD

Virginia Beach,VA

Summary

Information Technology and Cyber Security
IT Professional and United States Navy Veteran with 20 years of experience in classified and unclassified Integrated Shipboard Network Systems (ISNS), Automated Digital Network Systems (ADNS), Linux, IP communications, cybersecurity, and communication security. Adept in designing, implementing, and troubleshooting network infrastructure and security. Expertise coordinating daily operations in a dynamic, kinetic, and fast-paced environment. Proven performance in linking corporate vision with delivery vectors through empowerment, development, and utilization of people, processes, and technology in an ever-growing cyber environment. Served as Information Systems Security Manager (ISSM), managing and resolving rogue mitigation, policy enforcement, and network vulnerabilities. Managed special projects focused on improving and increasing efficiency for the Department of Defense while increasing operational effectiveness. Servant Leader overseeing the daily operations of multifunction departments and divisions, managing employees, and empowering first-line supervisors.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Cybersecurity Lead

United States Navy
01.2022 - Current
  • Managed personnel and DOD classified and unclassified networks, ensuring operational readiness and security
  • Applied expert knowledge of security principles, policies, and procedures to safeguard information systems against unauthorized access
  • Directed team of 6 Information System Security Officers, overseeing mitigation of 52 vulnerabilities, implementation of 60 Security Technical Implementation Guides, and completion of 82 assured compliance Assessment Solution scans
  • Served as Local Registration Authority (LRA) System Administrator, maintaining 100% operability of LRA workstation and resolving discrepancies in Public Key Infrastructure (PKI) to restore Assured Compliance Assessment Solution (ACAS) Scanner functionality.
  • Led cross-functional teams in continuous improvement projects, enhancing productivity and reducing costs.

Cybersecurity Lead

USS Dwight D. Eisenhower
12.2019 - 01.2022
  • Managed personnel and secured DOD classified/SCI network, ensuring continuous operations
  • Led and managed seven enterprise networks, achieving 99% rogue mitigation, 98% policy compliance, and addressing 1.3 million vulnerabilities, bolstering network resilience
  • Played pivotal role as ISSO, overseeing 101 Cybersecurity Work Force (CSWF) sailors, resulting in 94% compliance rate with DOD 8570 instruction, exceeding Navy standards
  • Trained and supervised 60 Terminal Area Security Officers, ensuring 100% compliance with DOD policies.

Naval Tactical Command Support System (NTCSS) System Analyst

Naval Information Warfare Center (NIWC)
09.2017 - 12.2019
  • Provided critical NTCSS Fleet support, resolving 410 fleet support tickets, correcting 45 casualty reports, and conducting 6 shipboard installations
  • Independently managed 20 virtual machines for 107 Fleet units, enhancing system security and server reliability.

Network Technician

Naval Medical Center Portsmouth (NMCP)
10.2015 - 09.2017
  • Responsible for all maintenance and troubleshooting of computers, computer peripherals, and software at NMCP and nine outlying clinics
  • Resolved over 200 network trouble tickets, saving command $103,500 in service repairs and contractor costs
  • Ensured 100% customer satisfaction and contributed to maximum patient care availability
  • Training Petty Officer
  • Natural instructor who helped create training plan that educated junior Sailors on topics ranging from common trouble ticket resolutions to Security Plus certification, efforts resulted in 60% increase in tech support productivity
  • Conducted work center orientation and competency assessments for all newly assigned personnel, increased their overall knowledge, and ensured work center flexibility.
  • Maintained 33 training jackets and tracked all required command training consisting of over 25 topics with 100% completion rate.

System Administrator

USS Gerald R. Ford
09.2013 - 10.2014
  • Responsible for establishing Pre-Com Unit Ford unclassified network and assisting in establishment of Combat Systems department
  • Supervised unclassified network infrastructure supporting four temporary buildings including over 473 computers and printers
  • Efforts resulted in 98-reliability rate of PCU LAN throughout command
  • Oversaw four Sailors in re-imaging 449 assets required by Carrier Networks Cyber Security Inspection, ensuring 100% Information Assurance compliance
  • As Automated Digital Network System (ADNS) Supervisor, led eight personnel during System Operability Verification Test of ADNS resulting in transition to CANES unclassified network meeting command's most critical milestone, Crew Move Aboard
  • Oversaw the C2OIX message processing system cutover from the CVNIT network to CANES
  • Facilitated 32 training lectures on message handling procedures to 76 personnel resulting in zero discrepancies.

Network Technician

USS Enterprise
10.2010 - 09.2013
  • System Administrator of four HP-UX Unix-based servers, two backbone switches, 12 edge switches, 17 Omni stacks, 1,550 workstations, and 5,500 users
  • Led and managed 16 unclassified and classified servers, during two tech refreshes ensuring the migration of eight terabytes of data and online connectivity of 2,000 workstations allowing Enterprise Carrier Strike Group maximum LAN connectivity during two combat deployments
  • Expended 55 off-duty hours in coordination of inventory, preparation, transportation, and destruction of 3,000 classified hard drives in compliance with the Nation Security Agency guidelines, Navy Telecommunications Directive (NTD) 03-11
  • Developed an in-depth Information Assurance training curriculum thereby eliminating a bandwidth limitation, resulting in ENTERPRISE crew meeting the annual Information Assurance requirements ahead of schedule.

Communication Watch Officer

Naval Ocean Processing Facility (NOPF)
10.2005 - 10.2010
  • Managed personnel and $4.2 million communications suite, with 44 data/voice circuits while processing incoming/outgoing message traffic in support of four commands for global maritime surveillance and tactical support to Fleet through Sound Surveillance System and Surveillance Towed Array Sensor System
  • Led watch section in operation and maintenance of three LANS consisting of 315 nodes.

Education

B.S. Computer Technology Management -

American Military University
Manassas

Skills

  • Training and mentoring
  • Cybersecurity Policy
  • Vulnerability Assessment
  • Patch management
  • Network configuration
  • System Maintenance
  • Server Management
  • Linux
  • Project Management
  • User Credential Management
  • Microsoft Technologies
  • Active Top Secret/SCI Eligible Security Clearance

Certification

CompTIA Security+ CE 701

Hr Experience

  • Diversity, Equity & Inclusion, 20, 20 years of experience leading and creating programs to celebrate and educate personnel., Committee chair and president position within Multi-Cultural Heritage throughout military experience, to help shape Navy policy, strategy, and program execution, strengthening the Navy’s diverse, inclusive, and equitable culture.
  • Certified Department of Defense Sexual Assault Advocate at Level I, 2, 2 years experience providing 24/7 support for victims’ needs, training personnel for mandatory training, and over 550 hours of watch-standing.
  • Regional Legal Clerk, Facilitated two training courses to increase positive professional impact for 29 legal clerks across the Fleet., Personally, processed 529 pieces of legal correspondence and drafted 32 signature-ready endorsements for Judge Advocate General, significantly reducing Echelon IV review for administrative separations.

Community Outreach

  • Awarded Military Outstanding Volunteer Service Medal
  • Community walks with Norfolk Police Department
  • Clean the Bay
  • Foodbank of Southeast Virginia
  • Girl Scout Troup Leader
  • STEM volunteer
  • USO volunteer at LPGA

Apprenticeship Programs

  • Computer Operator: Monitor and control electronic computer and peripheral electronic data processing equipment to process business, scientific, engineering, and other data according to operating instructions.
  • Computer Programmer: Create, modify, and test the code, forms, and script that allow computer applications to run.
  • Internetworking Technician: Analyze, test, troubleshoot, and evaluate existing network systems, such as local area network (LAN), wide area network (WAN), and Internet systems or a segment of a network system.
  • Cyber IT Knowledge Manager: Responsible for the management and administration of processes and tools that enable the organization to identify, document, and access intellectual capital and information content.

Training

  • Internetworking Technician United Services Military Apprenticeship Program, Jul 2019
  • Naval Enlisted Certification 736a – Global Command and Control System - Maritime 4.X System Administrator, 2014
  • Naval Enlisted Certification 805a – Navy Instructor, Jul 2017
  • Naval Enlisted Certification 746a – Information Systems Administrator, Jul 2012
  • NAVMACS II System Administrator Spa-5073, Jul 2008
  • High Frequency (Hf) / Ultra High Frequency (Uhf), ADNS (Automated Digital Network System) Operator, 2007
  • Automated Digital Network System, Inmarsat B HSD, And Global Broadcast System Ip, Oct 2007
  • Information Systems Technician Class A, Oct 2005
  • Nuclear Power, July 2002
  • Nuclear Field Class A School Machinist Mate, Dec 2001

Timeline

Cybersecurity Lead

United States Navy
01.2022 - Current

Cybersecurity Lead

USS Dwight D. Eisenhower
12.2019 - 01.2022

Naval Tactical Command Support System (NTCSS) System Analyst

Naval Information Warfare Center (NIWC)
09.2017 - 12.2019

Network Technician

Naval Medical Center Portsmouth (NMCP)
10.2015 - 09.2017

System Administrator

USS Gerald R. Ford
09.2013 - 10.2014

Network Technician

USS Enterprise
10.2010 - 09.2013

Communication Watch Officer

Naval Ocean Processing Facility (NOPF)
10.2005 - 10.2010

B.S. Computer Technology Management -

American Military University
AMANDA WARD