MPH
AMANDA WARDEN
A VISION 4 HOPE
Holly Springs,North Carolina
18
Years of experience
Public health communications and behavioral science professional with MPH and strong academic distinction. Translate complex health information into clear, culturally appropriate messaging. Support community outreach, case investigation, needs assessment, and report writing for accurate public health decisions. Recent graduate with foundational knowledge in public health and hands-on experience gained through academic projects and internships. Demonstrates strong teamwork, problem-solving, and time-management skills. Prepared to start career and make meaningful contributions with commitment and drive.
Work History
Medical Assistant & Administrative Coordinator
1 Year 4 Months- Managed patient communication, health education tracking, and administrative protocols while maintaining compliance with strict healthcare privacy standards.
- Coordinated appointment scheduling and follow-up communication to enhance patient care continuity.
- Managed patient appointments through phone calls and in-person interactions to streamline scheduling process.
- Supported accurate, detail-focused work in high-volume scheduling, client documentation, and operational coordination.
- Collected patient histories and recorded medication lists for clinical review.
- Answered patient calls and conveyed care instructions from Schwarzbein Institute staff to ensure clear understanding.
- Relayed patient concerns, condition updates, and refill requests to physicians to support treatment coordination.
- Maintained accurate medical records through filing, charting, transcription, and data entry into electronic health record system.
- Followed HIPAA regulations to safeguard confidential patient information at all times.
Client Companion & Care Provider
1 Year 4 Months- Fostered emotional support and social interaction for older adults during daily routines to enhance quality of life.
- Promoted independent living skills among seniors to empower autonomy and self-sufficiency.
- Assisted clients with bathing, dressing, and incontinence care.
- Managed medication reminders and daily care schedules.
- Communicated client needs effectively to family members and care teams to ensure comprehensive support.
- Maintained accurate health care and care coordination records to support continuity of care and prompt problem-solving for clients.
- Monitored comfort, safety, and emotional well-being during visits.
- Accompanied clients to appointments, errands, and community activities.
- Transported clients to doctor appointments and errands.
- Supported physical and mental activities to maintain quality of life.
- Facilitated games and activities to engage clients and promote social interaction. and activities to engage clients and provide mental stimulation.
- Helped disabled individuals with mobility and independence while closely monitoring safety.
- Improved patient outlook and daily living through compassionate care.
- Provided strong support with cooking, meal preparation, and shopping.
- Assisted with meal preparation to ensure nutritional needs were met. and kitchen cleanup for senior clients.
- Performed light housekeeping tasks to maintain a clean living environment. tasks and living spaces organized.
- Maintained accurate records of client interactions, including changes in condition or behavior.
- Monitored and reported client progress based on observations. client progress based on observations and conversations.
- Stayed current on safety protocols related to care of elderly individuals.
- Built strong, trusting rapport with patients to support smooth, quality care.
- Supported senior planning services with dependable in-home assistance.
- Stayed current on safety protocols related to care of elderly individuals.
Remote Field Practicum
9 Months- Reviewed community needs assessments and analyzed qualitative and quantitative data to identify health education gaps and communication needs for target populations.
- Converted complex public health, behavioral, and clinical information into clear, accessible, age-appropriate educational messages.
- Developed and tailored health education materials, training curricula, and outreach resources to meet specific needs of diverse community groups.
- Planned community programs supporting hope-centered services for diverse client needs.
- Engineered structured pre- and post-assessment tools and data collection forms to evaluate effectiveness and reach of community health initiatives.
- Monitored progress against project goals and milestones to ensure alignment with objectives.
- Developed detailed budgets for program initiatives, outlining costs and allocations. based on scope, objectives, and timeline requirements.
- Prepared program materials, agendas, and reports for leadership review.
- Composed project planning documents that outlined objectives and timelines..
- Proven ability to develop and implement creative solutions to complex problems.
- Paid attention to detail while completing assignments.
Case Investigator (Promoted from Contact Tracer)
1 Year 11 Months- Earned fast promotion from contact tracer to case investigator for strong communication, investigative detail, and data quality.
- Applied Incident Command System (ICS) protocols to conduct in-depth interviews and direct investigations for 300+ communicable disease cases, analyzing findings to identify transmission patterns and guide public health response.
- Managed high-volume case review across 1000+ active records, processing 50+ new entries daily while sustaining 99.9% accuracy in investigative reporting.
- Conducted sensitive interviews to trace contacts, explain safety measures, and connect at-risk individuals with community and social service resources.
- Delivered empathetic public health education on COVID-19 precautions, symptom monitoring, and CDC isolation/quarantine guidance to hundreds of individuals.
- Maintained 99.9% accuracy across 1000+ active case records and related reporting activities.
- Followed departmental policies for investigations and reporting procedures.
- Conducted interviews with witnesses and suspects to collect case-related information.
- Built case plans and applied comprehensive investigation methods to gather needed evidence.
- Documented leads from interviews and sources for follow-up actions. from interviews and other sources through follow-up activity.
- Coordinated with public health agencies and community partners to connect at-risk individuals with medical and social support services.
Department Lead & Safety Coordinator
10 Years 11 Months- Updated workplace safety procedures to ensure compliance and improve safety standards.
- Developed and delivered staff training modules to enhance team competencies.
- Mentored team members to improve documentation accuracy by 30%.
- Led daily operations for California animal rehabilitation patient care and therapy support.
- Coordinated rehabilitation schedules, appointments, and treatment room setup to optimize patient care.
- Supervised staff assignments, workflow, and daily client service routines.
- Maintained patient records, intake forms, and rehabilitation documentation.
- Supported animal handling, exercise routines, and post-treatment care.
- Resolved department concerns and guided team communication at Debra Voulgaris LLC.
- Provided direction, motivation, and support to team members to support individual success and team goals.
- Created custom home care programs and converted complex medical and rehabilitation goals into clear client education guides.
- Worked with other departments to keep workflow efficient across the organization.
- Managed inventory and receiving operations to maintain optimal stock levels and meet expected demands.
- Communicated with managers of other departments to maintain transparency.
- Helped meet changing demands by recommending improvements to business systems or procedures.
- Evaluated staff performance and provided coaching to address inefficiencies.
Education
Master of Public Health (MPH)
- Honors: Inducted into Delta Omega Honorary Society in Public Health (Zeta Beta Chapter); Member, The Society for Collegiate Leadership & Achievement (SCLA). Focus Areas: Public Health Program Design, Health Policy & Management, Community Health Evaluation.
- GPA: 4.0
Bachelor of Arts - Psychology
- Graduated Summa Cum Laude | 4.0 Honors: Member, National Honor Society, The Society for Collegiate Leadership & Achievement (SCLA). Targeted Coursework: Health Psychology, Health & Nutrition, Behavioral Statistics (SPSS), Research Methods, Developmental Psychology.
- GPA: 4.0
Skills
Public health strategy
Community needs assessment
Health literacy
Outreach strategies
Stakeholder engagement
Program evaluation methods
Data analytics
Data visualization techniques
Specialized healthcare software
Resource coordination
Work planning
Work Planning and Prioritization
Collaborative teamwork
Behavioral psychology principles
Timeline
Remote Field Practicum
A VISION 4 HOPE
05.2025 - 02.2026Read More
Case Investigator (Promoted from Contact Tracer)
AM-TRACE LLC
07.2020 - 06.2022Read More
Medical Assistant & Administrative Coordinator
THE SCHWARZBEIN INSTITUTE
03.2019 - 07.2020Read More
Client Companion & Care Provider
SENIOR PLANNING SERVICES
03.2019 - 07.2020Read More
Department Lead & Safety Coordinator
CALIFORNIA ANIMAL REHABILITATION (DEBRA VOULGARIS LLC)
03.2008 - 02.2019Read More
Walden University
Master of Public Health (MPH)
Read More
Walden University
Bachelor of Arts from Psychology
Read More