Amanda Warren

• Maintained and ensured accuracy of internal reports and records (invoices, fuel billing, bank statements
and cash drawers).
• Handled and responded to customer inquiries in all forms (email, phone, in person, fax) daily.
• Serviced long-standing customers as well as prospective customers over the phone.
• Quickly assessed customer needs and proactively provided business solutions to those needs.
• Provided superior customer service while handling inbound order placement calls and product
inquiries.
• Drove business through providing excellent customer service and product and service knowledge as
well as superior customer relationship building skills.
• Maintained transparent lines of communication for customers about status of orders, booking times,
and delivery routes.

• Expedited order processing and delivery schedules, ensuring timely delivery of products and services.
• Promoted a positive brand image through empathetic communication and genuine concern for each customer''s needs.

• Providing customer service by answering questions about store policies and procedures, taking cashier orders, processing sales transactions, and thanking customers for their business
• Maintaining a neat and orderly work environment by cleaning shelves, removing outdated merchandise, and organizing products on shelves
• Handling returns and refunds, processing exchanges, and keeping records of transactions
• Stocking shelves with new merchandise in accordance with departmental standards and company policies
• Unloading trucks to restock inventory and supplies in the store
• Setting up special displays and arranging merchandise on shelves according to store layout requirements
• Educating customers about new products, services, sales promotions, and upcoming events in the store
• Providing product information to customers about items for sale in the store
• Operating cash registers to process customer purchases
• Kept work areas clean, organized, and safe to promote efficiency and team safety.
• Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.

• Receiving clients' instructions to render our services
• Following up and corresponding with various bodies, including but not limited to associates, agents, and governmental departments
• Providing specialist quoting services to the branch and end user customers
• To provide a central point of contact to engage with supporting departments/suppliers as necessary
• To create quotes at agreed margins
• Dealing with our in-house system to send reports and statistics to clients
• Ensure work is delivered to agreed service level
• Obtain and maintain current information on agents ongoing pricing structures
• Administer orders with special instructions and documentation requirements
• Expedite project orders and prepare required client reports
• Communicate with all departments involved in completing quotations
• Purchase or coordinate with purchasing the entering of project related purchase orders, and perform other related duties as requested by supervisor or manager

• Greet and check in patients upon arrival at the clinic
• Obtain and verify patients' medical records and insurance information
• Prepare and explain preparation items that the patient needs to complete prior to their exam
• Answer patient questions regarding clinic equipment, exam processes and billing timeline
• Communicate with technicians regarding unique patient circumstances, complications and/or concerns
• Answer incoming phone calls in a timely manner and address accordingly