Summary
Overview
Work History
Education
Skills
Timeline
Generic

Amanda Warwick

Findlay

Summary

Shift Manager at Starbucks with a proven track record in employee training and staff motivation. Enhanced team performance through effective delegation and ongoing coaching, while resolving customer issues with critical thinking. Skilled in cash handling and quality assurance, consistently driving improvements in service delivery and team engagement.

Professional manager prepared for leadership roles within dynamic environments. Strong focus on team collaboration, ensuring flexibility to meet changing needs. Expert in staff coordination, conflict resolution, and operational efficiency. Reliable and results-driven, known for fostering positive work environment and achieving organizational goals.

Overview

6
6
years of professional experience

Work History

Shift Manager

Starbucks
05.2024 - Current
  • Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
  • Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
  • Improved overall team performance by effectively delegating tasks and providing clear instructions.
  • Provided ongoing coaching to team members in order to drive continuous improvement in their performance levels consistently over time.
  • Promoted a positive work environment through open communication and constructive feedback.

Online Personal Shopper

Walmart
08.2022 - 08.2024
  • Implemented efficient inventory management strategies, minimizing discrepancies in item availability or selection errors.
  • Consistently met deadlines and quality goals for accuracy and timeliness.
  • Accomplished multiple tasks within established timeframes.
  • Cross-trained existing employees to maximize team agility and performance.
  • Managed and motivated employees to be productive and engaged in work.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.

Meat and Seafood Clerk

Meijer
06.2020 - 08.2022
  • Managed daily shipments of fresh meat and seafood products by prioritizing their proper storage upon delivery effectively.
  • Ensured accurate pricing and labeling of merchandise by keeping track of price changes or promotional offers diligently.
  • Assisted with inventory management to minimize waste and maintain optimal freshness levels of meat and seafood products.

Cook Manager

Crestwood Care Center
08.2019 - 03.2020
  • Adapted cooking methods to accommodate special dietary requests without compromising dish integrity or taste.
  • Trained new hires on kitchen procedures, safety protocols, and recipe execution to maintain consistency in service quality.
  • Consistently met budgetary goals through careful management of food costs and labor expenses.

Education

No Degree - Baking And Culinary Arts

Hocking College
Nelsonville, OH

High School Diploma -

Pioneer Career And Technology Center
Shelby, OH
05-2018

Skills

  • Cash handling
  • Decision-making
  • Critical thinking
  • Employee training
  • Accurate money handling
  • Staff motivation
  • Quality assurance
  • Training and mentoring

Timeline

Shift Manager

Starbucks
05.2024 - Current

Online Personal Shopper

Walmart
08.2022 - 08.2024

Meat and Seafood Clerk

Meijer
06.2020 - 08.2022

Cook Manager

Crestwood Care Center
08.2019 - 03.2020

No Degree - Baking And Culinary Arts

Hocking College

High School Diploma -

Pioneer Career And Technology Center

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