Amanda Weedon
Shelby,NC
Summary
I am an Elementary teacher looking to change careers. I am trained in using many different software's, including Microsoft Word, Microsoft Excel, Google classroom, Google slides, Google docs, and using the Internet proficiently. I am experienced in creating spreadsheets with data and making brochures/newsletters with vital information. Proficient in using independent decision-making skills and sound judgment to positively impact company success. I am well organized and punctual. My goal it to seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
15
15
years of professional experience
Work History
Math Instructional Specialist
Piedmont Community Charter School
06.2008 - Current
- I am currently the math specialist for grades 3-5
- I taught 4th grade for 6 years prior, I teach and follow the NC teaching standards for 3-5th grade.
- Planned and monitored implementation of technology-based learning programs for students.
- Designed course materials and supported growth within my students.
- Contributed to development of comprehensive employee training courses for mathematics.
- Prepared classrooms for class activities and provided variety of materials and resources for children to explore, manipulate and use throughout day.
Member Service Coordinator
YMCA
10.2015 - Current
- I work the membership desk greeting members, signing new members up for memberships and giving out information to others pertaining sports, afterschool, etc.
- I make copies, send invoices, make spreadsheets for payroll, take payments for sports/memberships and make every member feel welcome.
- I create brochures for the YMCA to use for its members.
- I respond to customer requests, offering excellent support and tailored recommendations to address needs.
Customer Service Representative
Verizon Wireless
01.2014 - 07.2016
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered constant flow of customer calls with minimal wait times.
- Responded to customer requests for products, services, and company information.
- Participated in team meetings and training sessions to stay informed about product updates and changes.
- Utilized customer service software to manage interactions and track customer satisfaction.
- Followed up with customers about resolved issues to maintain high standards of customer service.
Education
Bachelor of Arts - Elementary Eduaction
Limestone College
Gaffney, South Carolina12.2007
Associate of Arts - General Education
Cleveland Community College
Shelby, North Carolina2005
Skills
- Member Retention
- Program Enrollments
- Conducting Tours
- Microsoft Office
- Documentation Strengths
- Client Relations Skills
- Member Services and Support
- Payment Collection
- Clear Public Speaking Skills
- Technology Integration
Timeline
Member Service Coordinator
YMCA
10.2015 - Current
Customer Service Representative
Verizon Wireless
01.2014 - 07.2016
Math Instructional Specialist
Piedmont Community Charter School
06.2008 - Current
Bachelor of Arts - Elementary Eduaction
Limestone College
Associate of Arts - General Education
Cleveland Community College
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