Amanda Wendt
North Royalton,OH
Summary
Dynamic Event Coordinator with a proven track record at Five Star Parks, excelling in event planning and crisis management. Expertly managed logistics and enhanced guest relations, ensuring memorable experiences. Recognized for adaptability and innovative problem-solving, consistently delivering successful events while training junior staff in best practices.
Overview
6
6
years of professional experience
Work History
Event Coordinator
Five Star Parks
10.2022 - Current
- Coordinated logistics for events, ensuring seamless execution and participant satisfaction.
- Managed on-site event activities, troubleshooting issues to maintain flawless operations.
- Conducted post-event evaluations, gathering feedback to improve future event planning processes.
- Trained junior team members on event coordination best practices and organizational standards.
- Adapted quickly when faced with unexpected challenges or changes in plans, maintaining composure while finding effective solutions.
- Managed event logistics and operations.
- Facilitated communication between clients, and internal teams to streamline operations.
- Implemented contingency plans to address last-minute changes or unforeseen events.
- Implemented creative solutions for venue setup, enhancing attendee experience and engagement.
Party Host
Five Star Parks
11.2022 - 07.2023
- Coordinated themed parties, ensuring seamless execution from setup to cleanup.
- Developed engaging activities that enhanced guest experience and participation.
- Trained junior staff in event protocols, safety procedures, and customer service standards.
- Monitored event timelines, adjusting logistics to accommodate unforeseen changes.
- Facilitated communication between clients and team members to align expectations and deliverables.
- Enhanced guest experience by providing exceptional customer service and creating a fun atmosphere for events.
- Supervised children's activities, maintaining happiness, safety and well-being.
- Handled any unexpected issues or emergencies calmly and professionally, maintaining a positive atmosphere during events.
- Managed event schedules effectively, ensuring timely execution of activities and smooth transitions between segments.
Cashier
Make Believe Family Fun Center
06.2021 - 11.2022
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash drawer through diligent daily reconciliations.
- Assisted customers with inquiries, enhancing overall satisfaction and experience.
- Trained new staff on cash handling procedures and customer service standards.
- Monitored inventory levels, reporting discrepancies to management promptly.
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Built relationships with customers to encourage repeat business.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Scare Actor
Spooky Ranch
09.2021 - 11.2021
- Delivered immersive scare experiences, enhancing guest engagement and enjoyment.
- Collaborated with team members to develop unique character portrayals and storylines.
- Maintained safety protocols while executing high-energy performances in diverse settings.
- Adapted quickly to audience reactions, ensuring dynamic interactions during events.
- Assisted in set design and prop management to enhance atmospheric immersion for guests.
- Maintained high energy levels throughout long shifts, ensuring consistency in scare intensity from start to finish.
- Assisted with costume maintenance and repairs, preserving the professional appearance of characters.
Party Host
The Jump Yard
North Royalton, Ohio
08.2019 - 11.2021
- Developed engaging activity schedules tailored to diverse age groups and interests.
- Trained and mentored new staff on event management protocols and customer service standards.
- Enhanced guest experience by providing exceptional customer service and creating a fun atmosphere for events.
- Supervised children's activities, maintaining happiness, safety and well-being.
- Handled any unexpected issues or emergencies calmly and professionally, maintaining a positive atmosphere during events.
- Provided support during high-volume periods by assisting other hosts in managing multiple parties simultaneously without sacrificing quality of service provided at each event.
- Educated guests on rules and policies to deliver safe, enjoyable experiences.
7
Education
High School Diploma -
North Royalton High School
North Royalton, OH05.2020
Skills
- Event planning
- Project management
- Scheduling
- Time management
- Decision-making
- Guest relations
- Crisis management
- Customer service
- Adaptability and flexibility
Timeline
Party Host
Five Star Parks
11.2022 - 07.2023
Event Coordinator
Five Star Parks
10.2022 - Current
Scare Actor
Spooky Ranch
09.2021 - 11.2021
Cashier
Make Believe Family Fun Center
06.2021 - 11.2022
Party Host
The Jump Yard
08.2019 - 11.2021
7
High School Diploma -
North Royalton High School
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