Amanda Weslow

Performed registration and preadmission's of patients accurately in include scheduling, confirmations, reschedules, and cancellations of appointments in person and via phone. Routed calls to appropriate departments and routed care team information to the appropriate areas efficiently and accurately. Helped with triaging patients. Pleasantly greeted and assisted patients with payment/collection information, understanding their explanation of benefits, and meeting payer requirements. General office support of the clinic to include data entry, mail correspondence, paper and chart filing, scanning documents, requesting files, downloading notes and files, and maintaining properly functioning equipment. Assisted in facilitating new processes or procedures for patient and departmental needs. Organizational skills to ensure a successful and positive encounter with the patients we serve. Worked with 3 providers in particular and was in charge of their schedules, whether it be if a provider went on maternity leave, requested days off. Sent out recalls to patients. Medication refills.