Amanda Whetzel
Mercer,PA
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Quality Assurance Specialist
Dairy Farmers of America
New Wilmington, PA
06.2017 - Current
- Coordinated activities with other departments related to product release decisions.
- Maintained knowledge of current industry developments and regulatory requirements for quality assurance purposes.
- Assisted in developing training materials related to quality assurance topics.
- Reviewed and approved quality-related documents, ensuring compliance with internal and external standards.
- Participated in external audits and regulatory inspections, providing necessary documentation and support.
- Identified quality problems and recommended solutions.
- Participated in technical trainings and workshops to improve skills set and boost overall knowledge.
- Investigated or reported questionable test results.
Laboratory Technician
Dairy Farmers of America
New Wilmington, PA
05.2014 - 06.2017
- Greeted callers and identified their needs quickly and accurately.
- Analyzed data using various software programs including Microsoft Office and SAP.
- Maintained laboratory equipment by performing calibration checks and troubleshooting any malfunctions.
- Conducted quality control testing on incoming raw materials and outgoing finished product to ensure accuracy of results.
- Managed inventory levels by ordering supplies and ensuring stock is available when needed.
- Maintained detailed records of test results for review by supervisors or other personnel as required.
- Communicated with outside parties and laboratory management regarding test results.
- Used time management and adaptability skills to prioritize and run multiple tests.
- Performed daily housekeeping tasks driving efficient laboratory operations.
- Provided technical support and training to new laboratory personnel and interns, enhancing team skills and performance.
Sanitation Technician
Dairy Farmers of America
New Wilmington, PA
06.2013 - 05.2014
- Cleaned and sanitized food processing equipment according to established procedures.
- Maintained sanitation logs and records in accordance with safety regulations.
- Ensured all tools and equipment were properly cleaned and stored after use.
- Assisted in the development of sanitation plans for new products or processes.
- Provided training on proper sanitation techniques to new employees.
- Demonstrated proper use of PPE and understood procedures necessary to minimize exposure to chemicals while performing daily tasks.
- Disassembled equipment for cleaning and reassembled to restore performance.
Housekeeper
Hampton Inn Suites
Mercer, PA
05.2012 - 06.2013
- Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
- Cleaned bathrooms, including toilets, tubs, showers and sinks.
- Changed bed linens and towels, tidied up rooms.
- Stocked amenities such as soap, shampoo and toilet paper in guest rooms.
- Responded to requests from guests regarding housekeeping needs.
- Inspected guest rooms after cleaning to ensure they were presentable.
Sandwich Artist
SUBWAY®Restaurants
Grove City, PA
05.2011 - 06.2013
- Provided excellent customer service by addressing inquiries promptly and professionally.
- Prepared food items such as sandwiches, salads, soups, and drinks according to customer orders or company recipes.
- Maintained cleanliness of work area throughout shift.
- Organized inventory for efficient restocking of products.
- Assisted in the training of new staff members.
- Completed opening, closing and shift change tasks by following company guidelines.
- Used POS system and cash register to receive payments by cash, check, credit card and voucher.
Education
High School Diploma -
Grove City Area High School
Grove City, PA06-2011
Skills
- Detail Oriented
- Issue Resolution
- Communication proficiency
- External Audits
- Customer Service
- Documentation And Reporting
- Data Analysis
- Regulatory Compliance
- Correction action planning
Certification
- SQF-safe quality foods certified
- HTST emergency resealer
- HACCP-Hazard Analysis Critical Control Points
- PQCI-preventative controls qualified individual
References
References available upon request.
Timeline
Quality Assurance Specialist
Dairy Farmers of America
06.2017 - Current
Laboratory Technician
Dairy Farmers of America
05.2014 - 06.2017
Sanitation Technician
Dairy Farmers of America
06.2013 - 05.2014
Housekeeper
Hampton Inn Suites
05.2012 - 06.2013
Sandwich Artist
SUBWAY®Restaurants
05.2011 - 06.2013
High School Diploma -
Grove City Area High School