Summary
Overview
Work History
Education
Skills
Timeline
Generic

Amanda White

Erick

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

31
31
years of professional experience

Work History

Adult Protective Services Specialist II

Oklahoma Department Human Services
06.2012 - Current
  • Followed all company policies and procedures to deliver quality work.
  • Generated reports detailing findings and recommendations.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Developed and maintained courteous and effective working relationships.
  • Identified issues, analyze information and provided solutions to problems.
  • Conducts investigatory & service planning casework including more difficult cases which can be high profile.
  • Prepare case reports and submit them to DA.

Teachers Aide

Erick Public Schools
08.2011 - 05.2012
  • Facilitated activities in small groups to reinforce concepts taught by class teacher.
  • Monitored student behavior in classes, laboratories and on field trips for unsafe or rule-breaking concerns.
  • Worked with teacher to optimize learning plans based on student test grades and evaluations.

Cashier

Flying J/Pilot
05.2009 - 04.2010
  • Prevented loss by vigilantly monitoring potential theft or fraud situations instore.
  • Used POS system to enter orders, process payments and issue receipts.
  • Learned duties for various positions and provided backup at key times.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.

Peace Officer

St. Edward's University
04.2003 - 05.2006


  • Improved public relations by participating in community events and addressing concerns from residents.
  • Utilized negotiation skills in conflict resolution scenarios to de-escalate potentially dangerous situations effectively.
  • Obtained information from arrested subjects to conduct debriefings.

Property Control Officer

Austin Police Department
05.1999 - 03.2003

Conducted and maintained inventories of police department equipment.


Issued and recieved equipment to police officers.


Ensured vehicles and equipment are in proper working condition prior to issuance.


Transport vehicles and equipment to and from repair facility to be repaired.


Cashier/Sales Associate

Wallpaper For Less
05.1995 - 02.2000
  • Learned duties for various positions and provided backup at key times.
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Upsold additional products and services to customers, increasing revenue.

Busser

Mrs. O's Cafe And Pie Pantry
05.1993 - 08.1994
  • Checked dining area supplies of linens, wrapped silverware, and replenished low stock.
  • Supported team members with additional tasks, promoting a positive work environment.
  • Answered customer questions about food and beverage items and assisted with menu selections.
  • Worked well in diverse team settings by partnering with others to complete tasks.
  • Established rapport with customers by providing friendly and attentive service.
  • Monitored food and beverage supplies, assisting with restocking when needed.
  • Assisted customers with carry-out service.
  • Elevated guest experience through consistent table maintenance, including crumb sweeping and resetting silverware as needed.

Education

Bachelor of Arts - Criminal Justice

St. Edward's University
Austin, TX
12.2001

Skills

  • Manual Dexterity
  • Process Improvement
  • Quality Assurance
  • Analytical Thinking
  • Resource Allocation
  • Management collaboration
  • Issue Research
  • Documentation Management
  • Customer Relations
  • Idea Development and Brainstorming
  • Customer Service
  • Active Listening
  • Verbal Communication
  • Recordkeeping
  • Written Communication
  • Good Telephone Etiquette
  • Multitasking Abilities
  • Organizational Skills
  • Data Entry
  • Teamwork and Collaboration
  • Friendly, Positive Attitude
  • Organization and Time Management

Timeline

Adult Protective Services Specialist II

Oklahoma Department Human Services
06.2012 - Current

Teachers Aide

Erick Public Schools
08.2011 - 05.2012

Cashier

Flying J/Pilot
05.2009 - 04.2010

Peace Officer

St. Edward's University
04.2003 - 05.2006

Property Control Officer

Austin Police Department
05.1999 - 03.2003

Cashier/Sales Associate

Wallpaper For Less
05.1995 - 02.2000

Busser

Mrs. O's Cafe And Pie Pantry
05.1993 - 08.1994

Bachelor of Arts - Criminal Justice

St. Edward's University
Amanda White