Amanda White
Texarkana,AR
Summary
As an experienced general manager with a strong background in store management and customer service. I excel at leading teams to achieve high performance and operational excellence. My expertise includes strategic planning, financial management, and fostering a positive work environment. I am dedicated to driving sales, enhancing customer satisfaction, and ensuring efficient store operations through effective leadership and problem solving skills.
Overview
9
9
years of professional experience
Work History
General Manager
Party City
03.2021 - Current
- Manage and motivate a team of employees, providing guidance, training, and support.
- Set and achieve sales targets, analyze sales data, and develop strategies to increase revenue.
- Ensure a high level of customer satisfaction by addressing customer inquiries and resolving issues promptly.
- Oversee inventory levels, order supplies, and manage stock to prevent shortages or overstock.
- Handle hiring, scheduling, performance evaluations, and disciplinary actions.
- Prepare budgets, monitor expenses, and ensure financial goals are met.
- Ensure the store is clean, organized, and visually appealing.
- Ensure the store complies with all company policies, procedures and regulations.
Assistant Manager
Super Value Foods
01.2018 - 05.2021
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Truck Driver
PAM Transport
08.2015 - 01.2018
- Operated with safety and skill to avoid accidents and delays.
- Maintained a clean driving record while adhering to company policies and federal regulations for transportation safety.
- Maintained daily, legible DOT log book and submitted corresponding documents.
- Inspected trucks for malfunctions and reported vehicles to management for corrective action.
Education
General
Arkansas High School
Texarkana, AR05-2007
Skills
- Leadership and team building
- Strong organizational and problem solving skills
- Operations management
- Team player
- Ability to work in a fast-paced environment and handle multiple tasks
- Experience with budgeting
- Proven sales and customer service experience
- Time management
- Training and coaching
- Schedule management
- Labor cost controls
- Staff motivation
Timeline
General Manager
Party City
03.2021 - Current
Assistant Manager
Super Value Foods
01.2018 - 05.2021
Truck Driver
PAM Transport
08.2015 - 01.2018
General
Arkansas High School