Summary
Overview
Work History
Education
Skills
Timeline
Generic

Amanda Whiting

Columbus,OH

Summary

Food service professional with extensive experience in kitchen management and culinary operations. Known for maintaining high standards of cleanliness and food safety while fostering collaborative team environment. Reliable and adaptable, with strong skills in leadership and problem-solving.

Overview

10
10
years of professional experience

Work History

Kitchen Manager

Standard Hall
03.2025 - Current
  • Maintain a clean and safe work environment, adhering to all health department regulations and guidelines.
  • Schedule and received food and beverage deliveries, adhering to food cost and budget.
  • Check and test foods to verify quality and temperature.
  • Conduct daily checks of refrigerators and freezers to verify proper food storage, container labeling, and surface cleaning.
  • Collaborate with front-of-house staff to ensure seamless communication between the kitchen team and service areas for optimal guest experiences.
  • Improve kitchen efficiency by implementing streamlined processes and optimizing staff scheduling.

General Manager

Johnnie's Tavern
01.2024 - 03.2025
  • Worked with Management and Staff to increase Gross revenue YOY from $240k to $640k
  • Reduced food waste through better inventory management and portion control, leading to increased profitability.
  • Increased customer satisfaction by implementing effective staff training and performance management programs.
  • Maintained open lines of communication between front-of-house and back-of-house staff, ensuring seamless coordination for optimal service delivery.
  • Managed financial aspects of the business, including budgeting, forecasting, cost analysis, and profit maximization strategies.
  • Created a positive dining atmosphere by maintaining high standards of cleanliness and organization throughout the establishment.
  • Cultivated an inclusive workplace culture that encouraged teamwork, promoted diversity, and supported professional growth opportunities for all employees.
  • Enhanced overall efficiency by streamlining food service processes and introducing new menu items.
  • Controlled labor hours and inventory costs through hands-on management and proactive changes.
  • Trained and supervised a staff of 14 to enhance customer service skills and comply with food safety standards.
  • Prepared weekly schedules and assigned tasks to staff to maintain organized shifts and smooth operations.
  • Oversaw balancing of cash registers, reconciled transactions, and deposited establishment's earnings to bank.
  • Motivated staff to perform at peak efficiency and quality.
  • Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
  • Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.

Appliance Repair Technician

Commercial Parts & Service
08.2023 - 01.2024
  • Educated customers on use, care and adjustments of appliances.
  • Troubleshot diverse problems across multiple appliance brands and models, demonstrating adaptability and expertise in the field.
  • Mentored junior technicians, sharing valuable skills and techniques that increased their efficiency and proficiency in appliance repair tasks.
  • Increased repeat business through effective relationship-building strategies, including personalized follow-up communications after completing repairs.
  • Collaborated with team members to share knowledge and expertise, resulting in improved overall performance.
  • Improved customer satisfaction by providing timely and efficient appliance repair services.

Independent Contractor

Self
07.2023 - 08.2023
  • Renovated apartments to include plumbing, electric, wall repairs, and painting. Also worked to update fixtures and provide cleaning services.
  • Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.
  • Developed and maintained strong client working relationships, leading to repeat business and referrals.
  • Communicated effectively with clients throughout the entire project lifecycle, keeping them informed of progress updates or any potential issues that arose.
  • Provided exceptional customer service by addressing client concerns promptly and offering solutions that met their needs.

Facilities Maintenance Supervisor

Fusian
06.2022 - 07.2023
  • Executed preventive maintenance on equipment to ensure efficient performance
  • Performed routine maintenance tasks, including painting, carpentry, electric, plumbing, and HVAC to ensure optimal performance of all facilities.
  • Coordinated with vendors and contractors to ensure high-quality services at competitive prices, optimizing budget utilization.
  • Acted as a key liaison between the maintenance department, upper management, and building occupants – ensuring clear communication of expectations and priorities.
  • Created detailed reports on facility conditions, enabling informed decision-making for management regarding upgrades or repairs.
  • Managed a team of skilled technicians for timely completion of repair tasks, ensuring minimal downtime.

Mail Insertion Operator

Toppan Merrill
04.2021 - 06.2022
  • Operate and troubleshoot high-speed inserting machines daily.
  • Sorted and placed mail into mail trays with high levels of accuracy.
  • Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.

Jr Operating Partner

Fusian
08.2018 - 03.2021
  • Managed multiple sites daily of approximately 20-30 people. Developing schedules and responsible for all day to day activities.
  • Responsible for recording and managing inventory and recording Invoices.
  • Managed effective customer service and quality assurance programs to protect business reputation.
  • Determined appropriate financial goals and administered budgets to control expenses.
  • Held team meetings to drive discussion of matters important to operations, keeping teams on-topic and moving at efficient pace.
  • Recruited and hired qualified candidates to fill vacancies.
  • Observed corporate rules and regulations and safety procedures.
  • Provided excellent service to all individuals, promoting effective and lasting business relationships.
  • Established performance goals for employees and provided feedback on methods for reaching those milestones.
  • Set aggressive targets for employees to drive company success and strengthen motivation.
  • Encouraged departmental employees to present positive, exemplary image to customers.
  • Directed training and retraining of employees to boost performance and enhance business results.

Shift Supervisor

Piada Italian Street Food
09.2015 - 08.2018
  • Built performance-oriented culture with satisfied, hardworking employees by clearly highlighting employee success and developing leaders from within.
  • Evaluated employee skills and knowledge regularly, training and mentoring individuals with lagging skills.
  • Delivered superior training and leadership to teams to boost performance and help team members achieve performance targets.
  • Responded to and resolved customer questions and concerns.
  • Documented daily production and materials usage
  • Collaborated with internal teams to streamline operations across materials handling, production and shipping.
  • Completed store opening and closing procedures and balanced tills.
  • Conducted routine inspections of incoming materials to check quality and compliance with established product specifications.
  • Minimized resource and time losses by addressing employee or production issue directly and implementing timely solutions.
  • Helped store management meet standards of service and quality in daily operations.
  • Identified team weak points and implemented corrective actions to resolve concerns.
  • Enforced company policies and regulations with employees.

Education

Some College (No Degree) - Forensic Science

Chaminade University of Honolulu
Honolulu, HI

High School Diploma -

Lafayette High School
Missouri
06.2013

Skills

  • Problem-Solving
  • Leadership
  • Teamwork and Collaboration
  • Multitasking and organization
  • Food preparation
  • Attention to detail

Timeline

Kitchen Manager

Standard Hall
03.2025 - Current

General Manager

Johnnie's Tavern
01.2024 - 03.2025

Appliance Repair Technician

Commercial Parts & Service
08.2023 - 01.2024

Independent Contractor

Self
07.2023 - 08.2023

Facilities Maintenance Supervisor

Fusian
06.2022 - 07.2023

Mail Insertion Operator

Toppan Merrill
04.2021 - 06.2022

Jr Operating Partner

Fusian
08.2018 - 03.2021

Shift Supervisor

Piada Italian Street Food
09.2015 - 08.2018

Some College (No Degree) - Forensic Science

Chaminade University of Honolulu

High School Diploma -

Lafayette High School

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Amanda Whiting