Summary
Overview
Work History
Education
Skills
Timeline
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Amanda Whitty

Oshkosh,WI

Summary

Analytical thinker skilled collecting data and executing product testing procedures with precision and ease.

Insightful Manager with experience directing and improving operations through effective employee motivational strategies and strong policy enforcement. Proficient in best practices, market trends and regulatory requirements of industry operations. Talented leader with analytical approach to business planning and day-to-day problem-solving. Talented Manager with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.

Overview

11
11
years of professional experience

Work History

Prep and Trim Technician

Oshkosh Defense
Oshkosh, Wisconsin
10.2019 - 07.2021
  • Assessed instruments, equipment and containers to promote cleanliness and proper functioning.
  • Caulked, taped off, and wrapped parts to prepare them for the paint booths.
  • Kept area clean and clearly marked for safety precautions.
  • Inspected materials in area for needed calibrations and maintain inventory.
  • Regularly practiced proper PPE procedures.

Server

Perkins Restaurant & Bakery
Oshkosh, Wisconsin
02.2014 - 01.2020
  • Cultivated warm relationships with regular customers.
  • Worked with POS system to place orders, manage bills and handle complimentary items.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Kept register accurate through correct billing, payment processing and cash management practices.
  • Used slow periods to restock supplies, ice, trays and delivery bags.

Assistant Manager & Bartender

Benvenuto's
Oshkosh, Wisconsin
05.2016 - 07.2018
  • Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
  • Helped with delegating assignments to meet coverage and service demands.
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
  • Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
  • Served customers food and beverage services in the bar area, as well as preparing server's beverages for the dining area.
  • Helped hostess' seat tables, answer phones, and take reservations.
  • Helped expedite food to ensure food quality and efficient service.
  • Trained new employees in both the bar and the dining area, on proper food and beverage handling and customer service techniques, as well as the POS system



Sales Associate

Rogan's Shoes
Oshkosh, Wisconsin
01.2013 - 04.2014
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Provided positive first impressions to welcome existing, new and potential customers.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions regarding sizing, accessories and proper care for merchandise.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Increased sales by offering advice on purchases and promoting additional products.
  • Solved customer challenges by offering relevant products and services.

Education

High School Diploma -

Oshkosh North High School
1100 W. Smith Ave
06.2008

Skills

  • Decontamination and Sanitation
  • Proper Storage Procedures
  • Proper Safety and PPE Procedures

Timeline

Prep and Trim Technician

Oshkosh Defense
10.2019 - 07.2021

Assistant Manager & Bartender

Benvenuto's
05.2016 - 07.2018

Server

Perkins Restaurant & Bakery
02.2014 - 01.2020

Sales Associate

Rogan's Shoes
01.2013 - 04.2014

High School Diploma -

Oshkosh North High School

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Amanda Whitty