Amanda Wickiser
Groveport,Ohio
Summary
Sales professional with deep expertise in driving revenue growth and developing strong client relationships. Proven success in sales strategy implementation, team leadership, and fostering collaborative environment. Strong negotiation skills, adaptability, and focus on delivering impactful results. Known for reliability, effective communication, and ability to thrive in dynamic markets.
Overview
12
12
years of professional experience
Work History
Sales lead
Ashley Homestore (Morris Home Furniture)
01.2025 - Current
- Greet and connect with Guests entering the showroom to build relationships and customer loyalty.
- Determine Guests’ needs and style preferences, then collaborate to design a solution with a variety of furniture and décor options that are personalized to their lifestyle and needs.
- Prepare and process invoices, follow up regarding billing and purchase orders.
- Utilize an organized approach to tracking Guest leads and regularly reconnect with Guests and leads regarding upcoming promotions and sales.
- Work independently and as a team to ensure a great experience for every Guest.
- Maintain a constant focus on learning and development.
Patient advocate lead, Office manager
The Arthur G. James Cancer Hospital and Richard J. Solove Research Institute
Columbus, Ohio
09.2019 - 01.2025
- Coordinated patients’ treatment schedules
- Consoled grieving patients and families during the worst times of their lives.
- Maintained confidential medical records
- Developed and trained a team of patient service advocates.
- Provided project support on various company initiative
- Mediated disputes between patients/doctors, patient/doctor/insurance company as well as both inter- and intra- departmental conflicts.
Office Manager/Travel Manager
Ohio State University Athletic Dept
01.2014 - 01.2019
- Managed individual and team travel for the Ohio State University athletic department, coaches, scouts and players.
- Managed all aspects of office operations, including payroll, recruiting, interviewing, budgeting, and conducting performance reviews.
- Resolved emergency travel-related problems after hours
- Maintained the highest level of customer service and developed a first-rate client experience throughout the office
Education
Associate of Science -
Columbus State Community College
Columbus, Oh01.2003
Skills
- Motivated, personable, high energy, professional with a diverse background in customer service, sales, and management positions who performs well when faced with deadlines and stressful environments
- Experience building teams from the ground-up and navigating cultural and professional differences to encourage a welcoming and inclusive environment for her colleagues
- Proven track record of exceeding performance standards Adaptable to new environments
- Able to maintain a positive attitude and sense of humor during stressful circumstances
- Cross-selling techniques
- Sales planning
- Fluent with Microsoft 356 and Salesforce
- Overall, an asset to any team
Timeline
Sales lead
Ashley Homestore (Morris Home Furniture)
01.2025 - Current
Patient advocate lead, Office manager
The Arthur G. James Cancer Hospital and Richard J. Solove Research Institute
09.2019 - 01.2025
Office Manager/Travel Manager
Ohio State University Athletic Dept
01.2014 - 01.2019
Associate of Science -
Columbus State Community College