Amanda Wigmore
Cartersville,GA
Summary
Offers positive and professional communication skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
10
10
years of professional experience
1
1
Certificate
Work History
Banquet Server
Barnsley Resort
Adairsville, GA
09.2023 - Current
- Work Events, Function, and Preparation
- Serving and Hosting
- Served food to over 80 customers per shift.
- Assisted with closing duties such as restocking supplies, wiping down surfaces.
- Walked among tables and refilled water and beverage glasses or took orders for more drinks and food.
- Collaborated with kitchen staff to deliver food smoothly, adapting service based on customer requests and kitchen readiness.
- Greeted guests upon arrival and provided assistance throughout the event.
Office Assistant and Certified Home Health Aide (CHHA)
Attentive Care Inc.
Marion, MA
01.2021 - 09.2023
- Answered incoming calls in a professional manner and directed callers to the appropriate personnel.
- Monitored calendars and scheduled appointments based on availability and established load limits.
- Greeted visitors, determined their needs and directed them to the appropriate personnel.
- Assist clients with day to day needs in their home
- Includes shopping, making meals, housekeeping, companionship, and assisting in the shower.
- Provided administrative support to staff members, including copying and scanning documents, filing paperwork, and ordering supplies.
Waitress/Hostess/Bartender
Narrows Crossing
Wareham, MA
04.2021 - 01.2023
- Collected tickets and followed proper cash-handling procedures.
- Greeted customers, answered questions and recommended specials to increase profits.
- Took reservations and to-go orders to streamline process for both customer and restaurant.
- Reconciled cash drawers at the end of shifts to verify sales totals.
- Reviewed daily specials, menu changes and service specifications.
- Informed customers of daily specials and signature menu items.
- Greeted guests and answered questions about menu items.
- Trained new employees to perform duties.
Manager Assistant - Bartender
Buzzards Bay Tavern
Buzzards Bay, MA
04.2016 - 03.2021
- Followed alcohol awareness procedures for preventing intoxication and handling intoxicated guests.
- Managed bar area, cocktail design and menu and handled inventory, regulation compliance and customer relationships.
- Poured wine, beer and cocktails for patrons.
- Followed safety protocols while handling sharp tools or dangerous chemicals.
- Prepared cocktails from bar recipes and served wine, draft and bottled beer.
- Monitored bar inventory and promptly restocked low items before depletion.
- Adhered to state regulations regarding serving alcohol responsibly.
Office Manager
KP & Associates
Falmouth, MA
07.2013 - 05.2016
- Prepare taxes and documents for Individual & Business's
- Keep track of due dates and deadlines
- Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
- Reviewed completed work to verify consistency, quality and conformance.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Pick up and drop off tax documents.
- Reviewed contracts for accuracy prior to signing off on behalf of the company.
- Monitored payments due from clients and promptly contacted clients with past due payments.
Education
Some College - Child Psychology
Cape Cod Community College
09.1998
High school diploma -
Wareham Senior High School
01.1995
Skills
- Server (10 years) and Bartender (8 years)
- Management
- Tax Experience
- Time management
- Customer service
- Event Planning
- Human Resources
- Accounts Payable
- POS
- Project Management
- Interviewing
- General Ledger Reconciliation
- Banquet Experience
- Guest Needs Analysis
- POS Operation
- Time Management
- Room Teardown
- Food Handling
- Customer Service
- Physically Coordinated
- Food Safety Understanding
- Wine Recommendations
- Liquor, Wine, and Food Service
- Event Setup
- Fine Dining Service
- Banquet Hall Set up
- Guest Relations
- Menu Memorization
Certification
- Certified Home Health Aide
- Bartender License
- Food Handler Certification
Timeline
Banquet Server
Barnsley Resort
09.2023 - Current
Waitress/Hostess/Bartender
Narrows Crossing
04.2021 - 01.2023
Office Assistant and Certified Home Health Aide (CHHA)
Attentive Care Inc.
01.2021 - 09.2023
Manager Assistant - Bartender
Buzzards Bay Tavern
04.2016 - 03.2021
Office Manager
KP & Associates
07.2013 - 05.2016
Some College - Child Psychology
Cape Cod Community College
High school diploma -
Wareham Senior High School
- Certified Home Health Aide
- Bartender License
- Food Handler Certification
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