Amanda Williams
Cleveland,TX
Summary
Proactive and meticulous Assistant Director with over 8 years of experience in the Child care industry. Proficiencies in inventory control, sales, staff training and development. Customer-oriented team player with expertise generating optimal satisfaction levels while building profits and client generation.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Assistant Director
Learning Jungle Schools
Spring, TX
11.2020 - 07.2022
- Trained and mentored new employees on industry practices and business operations.
- Created and updated physical records and digital files to maintain current, accurate and compliant documentation.
- Tracked key business metrics and made recommendations for proactive adjustments to policies and procedures.
- Partnered with educators to instruct and mentor students with developmental and physical disabilities.
- Identified costs involved for teaching and teaching tasks to keep in line with departmental budget.
- Worked closely with manager to provide effective assistance for specific aspects of business operation.
- Built relationships with residents, families and community.
- Accepted and processed payments for regular costs and special fees.
- Communicated frequently with parents, students and faculty to provide feedback and discuss instructional strategies.
- Planned and implemented integrated lessons to meet national standards.
- Implemented creative ways to foster curiosity for complex principles through hands-on learning and planned activities.
Assistant Director
Brighter Horizons Child Development Center
Spring, TX
05.2018 - 11.2020
- Interacted with customers and clients to identify business needs and requirements.
- Assisted program manager with developing budget and schedule.
- Revised policies and developed and implemented training programs to increase productivity of organization.
- Conducted performance reviews to provide feedback to staff for improvements.
- Balanced playtime and limited screen time to support development of fine motor, gross motor and cognitive skills.
- Helped children learn how to complete small chores appropriate for age level.
- Maintained updated list of emergency contact information and child's health information in case of emergencies.
- Created and implemented diverse educational strategies to boost development.
- Communicated positively with children and guardians.
- Confirmed appointments, communicated with clients and updated client records.
- Answered central telephone system and directed calls accordingly.
- Trained and mentored new employees on industry practices and business operations
Office Assistant
Your Time Enterprises
Cleveland, TX
02.2012 - 04.2018
- Delivered clerical support by handling range of routine and special requirements.
- Produced high-quality documents, spreadsheets and presentations for internal and customer-facing needs.
- Processed invoices and expenses using QuickBooks to facilitate on-time payment.
- Created detailed expense reports and requests for capital expenditures.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Transferred and directed phone calls, guests and mail to correct staff members.
- Recorded expenses and maintained accounting records.
- Authored clear and professional business documents.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Supported efficient meetings by organizing spaces and materials, documenting discussions and distributing meeting notes.
- Kept reception area clean and neat to give visitors positive first impression.
- Responded to inquiries from callers seeking information.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
- Recorded new hires, transfers, terminations, changes in job classifications and merit increases to main human resources files.
- Completed forms, reports, logs and records to quickly handle all documentation for human resources.
- Maintained clean reception area to promote positive, professional environment for clients.
Education
No Degree - General Studies
Lone Star College System
Kingwood, TXHigh School Diploma -
Splendora High School
Splendora, TX05.2004
Skills
- Business administration
- Budgeting
- Staff Management
- Google Drive
- Search Engine Optimization
- Staff Scheduling
- Administrative Management
- Verbal and Written Communication
- Employee Motivation
- Microsoft Office
Certification
- Child Director Certificate Training - 2021
Timeline
Assistant Director
Learning Jungle Schools
11.2020 - 07.2022
Assistant Director
Brighter Horizons Child Development Center
05.2018 - 11.2020
Office Assistant
Your Time Enterprises
02.2012 - 04.2018
No Degree - General Studies
Lone Star College System
High School Diploma -
Splendora High School