Amanda Williams
Waukee,IA
Summary
Highly efficient Lunch Clerk well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency.
Overview
18
18
years of professional experience
Work History
Food and Beverage Supervisor
City Of West Des Moines
03.2024 - Current
- Maintained a clean and organized work environment to ensure compliance with health department regulations and company standards.
- Reduced wait times during peak hours by efficiently allocating resources and coordinating between front-of-house and back-of-house teams.
- Boosted employee morale through regular recognition of outstanding performance, fostering a positive work atmosphere conducive to exceptional service delivery.
- Addressed customer complaints with professional demeanor and used communication and problem-solving skills to resolve issues.
- Optimized inventory control with regular audits, reducing waste, and effectively managing stock levels for optimal freshness.
Lunch Clerk
Waukee Community School District
08.2017 - Current
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
- Interacted with customers by phone, email, or in-person to provide information.
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Actively participated in staff meetings and training sessions to continuously improve skills and knowledge of industry best practices.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
In-Home Daycare Provider
Self-employeed
01.2006 - 06.2017
- Provided a welcoming atmosphere where families felt comfortable entrusting their child's care.
- Assisted children in developing self-help skills like toilet training, handwashing, dressing independently, and feeding themselves appropriately according to their age level.
- Implemented positive discipline strategies to guide children towards appropriate behavior choices.
- Maintained up-to-date certifications in CPR/First Aid training courses.
Education
High School Diploma -
Manning High School
Manning, IA05.1999
Skills
- Telephone Etiquette
- Customer Satisfaction
- Cash Handling
- Cash Management
- Quality Control
- Cleaning and organization
- Food handling
- Strong attention to safe food handling procedures
Timeline
Food and Beverage Supervisor
City Of West Des Moines
03.2024 - Current
Lunch Clerk
Waukee Community School District
08.2017 - Current
In-Home Daycare Provider
Self-employeed
01.2006 - 06.2017
High School Diploma -
Manning High School
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