Contributed to overall patient experience enhancement.
Performed venipunctures and capillary draws with precision.
Performed electrocardiograms to monitor cardiac activity.
Aid in executing routine office operations.
Maintained effective communication for timely resolutions.
Made appointments
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Performed medical records management, including filing, organizing and scanning documents.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Collected and documented patient medical information such as blood pressure and weight.
- Taught patients about medications, procedures, and care plan instructions.
- Measured patient spirometry.
- Liaised with patients and addressed inquiries, appointment requests and billing questions.
- Followed appropriate procedures to minimize patient's exposure to radiation.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
- Prepared lab specimens for diagnostic evaluation.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging, and compassionate environment.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.