Amanda Williams

In my managerial position, I proactively assisted customers in selecting the perfect phones for their needs and effectively upsold accessories, enabling them to save on their phone bills. I expertly handled large amounts of cash, ensuring secure deposits into a safe deposit box on a daily basis. I maintained a clean and organized store environment while independently managing the opening and closing procedures. I regularly attended meetings and diligently kept accurate records of sales, inventory, and finances. When supplies ran low, I took the initiative to reorder inventory promptly. Additionally, I successfully led a team of five employees, driving performance and ensuring operational excellence.

I provided guidance and evaluated all resident care staff to ensure quality services for all individuals. I delegated responsibilities to the resident care staff to comply with Company, ALF, and ACHA standards. I offered direct care for residents' personal and medical needs and participated in customizing resident service plans. I collaborated with other staff, including nurses, family members, and healthcare professionals, which involved creating schedules and providing coverage for call-offs. Additionally, I was responsible for the timely and accurate administration of medication to patients. I maintained communication with hospitals, hospice providers, and transportation services such as paramedics and EMTs. I also input data accurately into the system, including medical terminology, billing, and coding for each call that needed to be dispatched to field crews using an industry-specific system.InsertRetry

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I managed the store's stock and ensured that it always looked clean and welcoming for customers. I conducted inventory counts at night to verify that everything in the store met food safety and quality standards. Additionally, I handled money and lottery tickets. My responsibilities also included cleaning the outside of the store, including the concrete areas and gas pumps, to maintain a tidy appearance. I made sure there was no debris in the parking lot and that there were no hazards in or around the store. Furthermore, I kept the bathrooms clean and up to cleanliness standards, ensuring that the customer experience was always enjoyable.

I completed the orders as requested, maintained a clean work area, washed the dishes, delivered the orders, and handled the payment for the orders.

I was responsible for overseeing the operations of the housekeeping and laundry departments at Bayfront Punta Gorda’s Mental Facility – Riverside. I provided leadership and guidance to ensure that safety standards were upheld and patient expectations were met. Additionally, I responded promptly and appropriately to the paging system to ensure the safety of myself and the patients.

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I performed housekeeping activities within established guidelines and assigned areas to ensure that quality standards, safety protocols, and customer service expectations were met. I was responsible for the timely and satisfactory completion of cleaning tasks within the designated area. This included the safe and proper mixing and use of cleaning solutions, while adhering to all safety precautions. My duties involved cleaning and sanitizing bathrooms, including sinks, tubs, floors, and commodes, as well as sanitizing furniture in patient rooms, sitting rooms, and dining areas. I strictly followed infection control policies and universal precautions to maintain a sanitary environment at all times.

I was temporarily assigned to a position at a call center, providing customer service. My responsibilities included offering information about products and processing loans or withdrawals from gains made on policies. I advised clients on relevant regulations and associated charges. Additionally, I managed manual drafts and set up billing for current and future transactions.