Ensures prescriptions are accurate, appropriate, and compliant with all applicable laws and regulations.
Review prescriptions for potential issues like drug interactions, allergies, dosage problems, and adherence to treatment guidelines.
Works with other healthcare professionals to ensure optimal patient care (customer care associates, prior authorization team, billing, technicians, and prescribers)
Pioneered special assignments such Human Growth Hormone project
Assigned responsibilities and tasks in addition to daily assignments such as RPH Live Chat, Kroger Specialty Triage Team, medication conversion projects
Staff Pharmacist
CVS SimpleDose / Prescriber Outreach
Indianapolis, IN
03.2022 - 10.2023
Provided final review of compliance packs with automation equipment ( Parata, Automation Robots, InspectRX)
Consulted with medical provider offices’ to clarify medications, dosages, directions and resolve drug-drug, drug-allergy interactions and provide alternative therapies
Supervised pharmacy technicians, interns and support staff
Collaborated with remote Patient Care Team to resolve prescription and delivery issues
Remotely supported retail stores by resolving Prescriber Request Calls (interactions, allergies, back ordered medications, prior authorizations, script clarification)
Pharmacy Manager
Walgreens
Indianapolis, IN
10.2018 - 03.2022
Oversaw performance and service quality of staff pharmacist, interns, and technicians
Trained new pharmacist hires and mentored newly promoted pharmacy managers
Managed COVID vaccine inventory and collaborated distribution for district
Piloted COVID-19 testing and was touchpoint for training and consultation for district
Resolved patient complaints and strategized to provide quality customer service
Staff Pharmacist
Walgreens
Indianapolis, IN
07.2013 - 10.2018
Consulted with patients on potential side effects, drug interactions, directions for use
Interpreted physician prescriptions, contacted providers for clarifications and DUR alerts
Offered preventive health services and administered vaccinations
Performed typical retail tasks including filling and dispensing medication, compounding, drug therapy review, and MTM services