Amanda Wilson
Oakman,AL
Overview
19
19
years of professional experience
Work History
Manager
5 Loaves Cafe
03.2019 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Maximized performance by monitoring daily activities and mentoring team members.
- Controlled costs to keep business operating within budget and increase profits.
- Improved marketing to attract new customers and promote business.
Paralegal Specialist
Nelson Bryan & Cross
10.2015 - 03.2019
- Prepared comprehensive trial materials, ensuring cases were well-prepared for court proceedings.
- Supported attorneys during trials by organizing exhibits, taking notes on witness testimony, and coordinating logistics in the courtroom.
- Investigated claims and prepared processing documentation.
- Reduced errors in document production through meticulous proofreading of legal drafts before submission.
- Increased client satisfaction by providing prompt updates on case status and addressing concerns professionally.
- Enhanced case efficiency by managing and organizing legal documents, evidence, and client files.
- Maintained law and administrative library, as well as department files and records.
LPN Nursing Supervisor
Shades Crest Health Care
08.2014 - 10.2015
- Enhanced patient care by ensuring adherence to nursing policies, procedures, and standards.
- Maintained a safe and hygienic environment by enforcing infection control measures and facility regulations.
- Managed challenging situations calmly and professionally, contributing to a positive work environment for staff members.
- Promoted continuity of care by accurately documenting all pertinent information in electronic medical records systems.
- Served as a liaison between physicians, patients, and families to ensure clear communication regarding care plans and progress updates.
- Coordinated discharge planning efforts in collaboration with case managers, social workers, and other healthcare providers.
- Developed strong relationships with patients and families, providing emotional support and education on care plans.
- Participated in ongoing professional development activities, maintaining up-to-date knowledge of best practices in nursing supervision techniques.
- Collaborated with interdisciplinary teams to design personalized care plans for optimal patient outcomes.
- Reduced medication errors by implementing thorough checks and balances during medication administration processes.
LPN Nursing Supervisor
Heritage Health Care and Rehabilitation
07.2009 - 08.2014
- Enhanced patient care by ensuring adherence to nursing policies, procedures, and standards.
- Maintained a safe and hygienic environment by enforcing infection control measures and facility regulations.
- Managed challenging situations calmly and professionally, contributing to a positive work environment for staff members.
- Promoted continuity of care by accurately documenting all pertinent information in electronic medical records systems.
- Served as a liaison between physicians, patients, and families to ensure clear communication regarding care plans and progress updates.
- Coordinated discharge planning efforts in collaboration with case managers, social workers, and other healthcare providers.
- Developed strong relationships with patients and families, providing emotional support and education on care plans.
- Participated in ongoing professional development activities, maintaining up-to-date knowledge of best practices in nursing supervision techniques.
- Collaborated with interdisciplinary teams to design personalized care plans for optimal patient outcomes.
- Reduced medication errors by implementing thorough checks and balances during medication administration processes.
LPN Nursing Supervisor
Ridgeview Health and Rehab
07.2007 - 07.2009
- Enhanced patient care by ensuring adherence to nursing policies, procedures, and standards.
- Maintained a safe and hygienic environment by enforcing infection control measures and facility regulations.
- Managed challenging situations calmly and professionally, contributing to a positive work environment for staff members.
- Promoted continuity of care by accurately documenting all pertinent information in electronic medical records systems.
- Served as a liaison between physicians, patients, and families to ensure clear communication regarding care plans and progress updates.
- Coordinated discharge planning efforts in collaboration with case managers, social workers, and other healthcare providers.
- Developed strong relationships with patients and families, providing emotional support and education on care plans.
- Participated in ongoing professional development activities, maintaining up-to-date knowledge of best practices in nursing supervision techniques.
- Collaborated with interdisciplinary teams to design personalized care plans for optimal patient outcomes.
- Reduced medication errors by implementing thorough checks and balances during medication administration processes.
Server
BlackRock Bistro
07.2006 - 07.2007
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Education
Advanced Dual Enrollment - General Studies
Oakman High School
Oakman, ALLPN Degree - Nursing
Bevill State Community College
Jasper, ALSkills
- CPR/First Aid Trained
- Fire Arm Safety
- Fire Arm Efficient
- Team leadership
- Time management
- Decision-making
- Complex Problem-solving
- Staff training and development
- Staff management
- Documentation and reporting
- Relationship building
- Strategic planning
- Operations management
- Project management
- Schedule preparation
- Conflict resolution
Timeline
Manager
5 Loaves Cafe
03.2019 - Current
Paralegal Specialist
Nelson Bryan & Cross
10.2015 - 03.2019
LPN Nursing Supervisor
Shades Crest Health Care
08.2014 - 10.2015
LPN Nursing Supervisor
Heritage Health Care and Rehabilitation
07.2009 - 08.2014
LPN Nursing Supervisor
Ridgeview Health and Rehab
07.2007 - 07.2009
Server
BlackRock Bistro
07.2006 - 07.2007
Advanced Dual Enrollment - General Studies
Oakman High School
LPN Degree - Nursing
Bevill State Community College