Summary
Overview
Work History
Education
Skills
Certification
Additional Information
Timeline
Generic

Amanda Wilson

Greenbrier,USA

Summary

Dynamic Shipping and receiving personnel with extensive experience at Kimberly Clark Corp, excelling in office organization and team collaboration. Proven ability to enhance workflow efficiency and maintain meticulous records. Skilled in Microsoft Office and dedicated to delivering exceptional customer service while fostering positive relationships. Committed to achieving operational excellence and supporting team success.

Overview

21
21
years of professional experience
1
1
Certification

Work History

Administrative Assistant/HR

Hydmech Conway
11.2023 - 07.2025
  • Organized office supplies and maintained inventory for efficient operations.
  • Coordinated meetings and scheduled appointments for management team.
  • Managed correspondence, including emails and phone calls, with professionalism.
  • Supported team members by providing administrative assistance as needed.
  • Assisted in preparing reports and presentations for departmental reviews.
  • Maintained filing systems to ensure easy access to important documents.
  • Developed and implemented office procedures to improve workflow efficiency.

College Student

UACCM College
Morrilton, AR
08.2021 - 05.2023
  • Company Overview: UACCM College in Morrilton
  • UACCM College in Morrilton
  • Attended lectures and engaged in discussions with professors and peers.
  • Completed assignments and projects across diverse academic disciplines.
  • Utilized campus resources for research and academic support services.
  • Collaborated with classmates on team projects and presentations.

Cashier

Walmart
Greenbrier, AR
11.2019 - 07.2021
  • Operated cash register and processed customer transactions efficiently.
  • Maintained organized checkout area and ensured cleanliness for customer satisfaction.
  • Assisted customers with product inquiries and provided knowledgeable recommendations.

Shipping and Receiving Clerk

L’Oreal
North Little Rock
04.2019 - 10.2019
  • Processed incoming shipments and verified contents against packing slips.
  • Organized inventory in storage areas for efficient retrieval and management.
  • Operated forklifts and pallet jacks to move products safely within the warehouse.
  • Conducted regular inventory counts to maintain accurate stock levels.
  • Collaborated with team members to streamline shipping and receiving operations.
  • Prepared shipping documentation for outbound freight and ensured compliance.
  • Inspected outgoing packages for quality control before dispatching orders.
  • Processed outbound shipments, including packing and labeling products for delivery.
  • Operated forklifts, hand trucks, or other equipment to load, unload, transport and store goods.
  • Operated computers to access information related to shipping activities.
  • Maintained a clean work area by sweeping, dusting, mopping.
  • Organized materials into appropriate storage areas based on product type or size.
  • Checked items to be shipped against work orders to confirm correct quantities, destination and routing.
  • Prepared packages for shipping and determined most economical shipping methods.
  • Checked customer orders, labeling and documentation prior to shipment to avoid delays.
  • Maintained inventory of shipping materials and supplies.
  • Maintained accurate records of all goods received and distributed in the warehouse.
  • Adhered to all safety standards while working with heavy machinery such as forklifts and pallet jacks.
  • Worked closely with carriers such as FedEx, UPS, USPS and DHL regarding pick-ups and deliveries.
  • Identified order discrepancies and damaged items and notified supervisor.
  • Tracked inventory levels, handling aspects of shipping and receiving and kept accurate records.
  • Inspected outgoing packages for damage before sealing them up for shipment.
  • Obtained required documentation to process shipments and support movement.
  • Prepared documentation to track and report on damaged or missing items.
  • Directed warehouse team in stocking merchandise, pulling orders and setting up loads.
  • Utilized RF scanners to track movements of inventory within the warehouse environment.
  • Monitored merchandise received and shipped from facility in computer system.
  • Compared bills of lading against actual merchandise received, inspected for damaged goods and coordinated distribution to correct departments.
  • Prepared invoices for customers, ensuring accuracy prior to shipment.
  • Processed returns efficiently according to company policies and procedures.
  • Coordinated with vendors on shipping schedules and backorders.
  • Rejected deliveries containing damaged items or shortages and corresponded with shipper to rectify issues.
  • Contacted transport companies and suppliers to expedite, trace, or return shipments.
  • Managed hazardous material documentation requirements when preparing orders for shipment.
  • Received incoming shipments and verified contents against packing slips.
  • Processed returns and exchanges according to company policies.
  • Examined shipment contents and compare with manifests, invoices or orders to verify accuracy.
  • Prepared work orders, bills of lading or shipping orders to route materials.
  • Recorded shipment data for reporting, accounting or recordkeeping purposes.
  • Compared and verified identifying information of outgoing shipments.
  • Operated lift and hand trucks to transfer materials to and from target areas.
  • Weighed mail to determine correct postage.
  • Troubleshot issues related to shipping and receiving in compliance with corporate procedures.
  • Traced missing material and shipments through vendor and customer communications.

Trainer/Senior clerk supervisor

Kimberly Clark Corp
Conway, USA
12.2014 - 03.2019
  • Company Overview: Kimberly Clark Corp - Conway, AR
  • Supervisor and trainer for all positions in Stores which include, Shipper, Receiver, Issuer and Work order specialist.
  • I train on the Stack rack for any personnel that needs to use it including KC workers.
  • I am trained on the Fork lift and Hoist.
  • I work with vendors, KC employees and other customers on a daily basis, helping them find the parts or supplies they need.
  • There are in house repairs and subcontracting repairs with vendors.
  • There is a Machine shop that fabricates parts as well I create the work order for all of these orders.
  • Part of my job is to ship machine parts or material all over the world using FedEx Ground, Express, Freight, UPS Ground etc.
  • I also prepare and pay the invoices for shipping.
  • We Conduct Cycle counts for our inventory from Jan. to Oct.
  • I do yearly Audits on Best Keys and quarterly Audits on repairable.
  • Unload/load trucks as they come in.
  • I have a Cost savings Project that I work on called Slow Moving Reviews for Stores inventory.
  • Housekeeping and Customer service are our #1 priority.
  • I use SAP, Excel, Outlook, Word, and Windows7 at work on a daily basis.
  • Kimberly Clark Corp - Conway, AR

Safety Coordinator

JM OILFIELD SERVICES, Inc
Luling, USA
04.2013 - 12.2013
  • Supervision and safety of personnel, conduct driver and truck safety audits; assist with dispatching and overseeing recruitment.
  • Conducted investigations and compiled reports for both onsite and offsite incidents.
  • Ordering and overseeing supply and demand; parts for tractor and vacuum tankers including hoses, C-clamps, Hazmat materials carried and other supplies as needed to maintain and continue efficiency for production.
  • Inventory of equipment using cycle count, locate and stock parts and complete work orders.
  • Replacing and updating supplies; fire extinguisher, safety equipment, hard hats, impact gloves, safety glasses, ear plugs, cones, placards and MSDS.
  • Stay current and ensure implementation of all regulatory compliance for such entities as DOT, OSHA, EPA, etc.
  • Prepare various reports, memos, letters and other documents using Fleet Mate tracking system, Navman, Microsoft Office, Word and Excel.
  • Develop and maintain positive working relationships with other team members within the department and throughout the company.
  • Provide high quality customer service.
  • Interact courteously with all personnel and communicate in a clear and concise manner.

Operations Manager

STEWART TRANSPORT LLC
04.2007 - 01.2013
  • Management of small business including public contact, filing, basic administrative duties; Dispatching, bookkeeping, invoicing, billing and quarterly IFTA.
  • Maintain accurate logs, DOT compliance, assist in truck maintenance and scheduling repairs.
  • Responsible for the supervision and safety of employees.
  • Reconcile vendor statements, maintain files and inventory.
  • Maintain adequate correspondence with clients and vendors.
  • Completing appropriate paperwork for transportation.
  • Providing high quality customer care service.
  • Interacting courteously with all personnel and communicate in a clear and concise manner.

Emergency Medical Technician/Paramedic

PAFFORD EMS
06.2005 - 03.2007
  • Station Captain, oversee personnel & supervision of ambulances, dispatching using Trauma Soft tracking system and maintaining daily inventory.
  • Medical and trauma transfers along with 911 calls.
  • National Registry ACLS, PALS and CPR certifications.
  • Public contact, filing, completion of run tickets, ordering and restocking supplies, cleaning, washing of equipment and surroundings as necessary.
  • Basic administrative duties as well as other duties periodically assigned.

Emergency Medical Technician/Basic

ACADIAN AMBULANCE SERVICE
05.2004 - 05.2005
  • Medical, trauma, transfers and emergency patient care National Registry CPR certification.
  • Extensive public contact, customer service, restocking supplies, inventory of trucks and station, cleaning & washing of equipment and surroundings as necessary, basic administrative duties as well as other duties periodically assigned.
  • Order supplies for station.

Education

Associates Degree - Para Science

LOUISIANA TECHNICAL COLLEGE
01.2007

EMT/IV -

VOLUNTEER STATE COMMUNITY COLLEGE
01.1997

Ruston High School -

01.1995

Skills

  • EMT Experience
  • Microsoft Office
  • Office Administration
  • SAP
  • Triage
  • Hospital Experience
  • Report preparation
  • Scheduling appointments
  • Customer service
  • Office organization
  • Document management
  • Team collaboration
  • Communication skills
  • Time management
  • Problem solving
  • Data entry
  • Attention to detail
  • Workflow improvement
  • Meeting coordination
  • Staff motivation
  • Multi-line phone proficiency
  • Office management
  • Payroll and budgeting
  • Phone call answering
  • Customer relations
  • Dedicated team player
  • Reception oversight
  • File organization
  • Relationship building
  • Professional and mature
  • Meeting planning
  • Computer proficiency
  • Full-cycle accounting
  • Types [number] wpm
  • Grammar
  • Filing
  • Mail handling
  • Check processing
  • Records retrieval
  • Microsoft PowerPoint
  • Administrative support
  • Cash deposit preparation

Certification

First Responder, 10/01/18, 10/31/20

CNA during school at UACCM

EMT at UACCM

CPR but it is expired

Trained firstreponders at L'Oreal

Additional Information

Multiple phone line experience, Knowledge of most other office machines and devices, General record keeping and accounting, Inventory control, Cycle count, Dispatching, Scheduling, Reports, Human resources, Organizational skills, Extensive public contact in several areas, Sales, Shipping, Managerial/supervisory skills, Sales contracts, Front desk reception and front office operations, Adequate and ethical written correspondence, Vendor and client relations, Quality assurance, Data entry, Knowledge of HAZMAT regulations, State and federal regulations and specifications for shipping & transportation, Knowledge of state and federal regulations and specifications for H2S, HAZMAT, DOT and general safety, Proficient with MS Word, Excel, Office, SAP, and Outlook, Annual Fire Extinguisher Inspection & Testing certified, Fit Testing for Self Contained Breathing (SCBA), H2s Certified, Safe Land / Safe Gulf - Basic, SMART Training (OSHA, EPA, Confined Space), SAP computer skills, National Registry ACLS, PALS & CPR, Fork Lift certified, Stack Rack certified, Registered First Responder in Arkansas

Timeline

Administrative Assistant/HR

Hydmech Conway
11.2023 - 07.2025

College Student

UACCM College
08.2021 - 05.2023

Cashier

Walmart
11.2019 - 07.2021

Shipping and Receiving Clerk

L’Oreal
04.2019 - 10.2019

Trainer/Senior clerk supervisor

Kimberly Clark Corp
12.2014 - 03.2019

Safety Coordinator

JM OILFIELD SERVICES, Inc
04.2013 - 12.2013

Operations Manager

STEWART TRANSPORT LLC
04.2007 - 01.2013

Emergency Medical Technician/Paramedic

PAFFORD EMS
06.2005 - 03.2007

Emergency Medical Technician/Basic

ACADIAN AMBULANCE SERVICE
05.2004 - 05.2005

Associates Degree - Para Science

LOUISIANA TECHNICAL COLLEGE

EMT/IV -

VOLUNTEER STATE COMMUNITY COLLEGE

Ruston High School -

Amanda Wilson