Amanda Wilt
Kettering,OH
Summary
Organized Office Coordinator successful at efficiently and accurately managing records and databases. Articulate communicator with natural leadership skills and team building expertise demonstrated through many years of experience in office environments. Skilled in customized scheduling, effective team collaboration, methodical and detail-oriented team player. Offering these skills with a strong work ethic
Overview
14
14
years of professional experience
Work History
Office Coordinator III
Dayton Children's Hospital
07.2023 - Current
- Managed office activities by maintaining communication between clients, tracking records, and filing all documents.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Coordinated master schedules by booking and rescheduling appointments and balancing workloads.
- Completed patient check-in processes by verifying insurance and submitting forms to team.
- Processed payments and informed individuals of further financial responsibility to facilitate timely payments.
Front Office Specialist
Professional Driving Systems
09.2022 - 02.2025
- Ran form copies, faxed information and made phone calls to customers.
- Provided forms to fill out or update and added latest information computer system.
- Greeted, registered, and checked in students.
- Processed payments and informed individuals of further financial responsibility to facilitate timely payments.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
New Patient Experience Liaison
PriMed Physicians
02.2019 - 07.2023
- Collected and analyzed data and feedback to identify opportunities to improve relationship between other entities and business.
- Updated patient records, medical histories, and contact information for traceability.
- Maintained confidentiality of personal and financial information, protecting patient rights while complying with HIPAA regulations.
- Organized and correctly labeled and filed patient medical records
- Scanned and documented new patient information in electronic health records for registration purposes.
Medical Front Office Receptionist
Kettering Cardiovascular
03.2020 - 08.2020
- Answered phone calls and messages for physicians, scheduling appointments, and handling patient inquiries.
- Managed multiple schedules and prioritized tasks to meet demands of fast-paced work environment.
- Maintained accurate patient records for proper tracking of patient history and treatment.
- Performed various administrative tasks by filing, copying and faxing documents.
- Received, recorded and filed medical payments by credit card.
Medical Assistant
Dayton Children's Hospital
04.2014 - 03.2019
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Obtained client medical history, medication information, symptoms, and allergies.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Implemented care and efficiency improvements to support and enhance office operations.
Patient Care Assistant
Kettering Health Network
03.2011 - 01.2017
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
- Recorded temperature, blood pressure, pulse, or respiration rate as directed by medical or nursing staff.
Education
GED -
Kettering Fairmont High School
Kettering, OH06-2000
Skills
- Medical Software Proficiency
- Customized Client Scheduling
- Precision in Work
- Effective Team Collaboration
- Detailed Record Management
- Detail-Oriented Data Input
- Effective Meeting Coordination
- Schedule Coordination
Timeline
Office Coordinator III
Dayton Children's Hospital
07.2023 - Current
Front Office Specialist
Professional Driving Systems
09.2022 - 02.2025
Medical Front Office Receptionist
Kettering Cardiovascular
03.2020 - 08.2020
New Patient Experience Liaison
PriMed Physicians
02.2019 - 07.2023
Medical Assistant
Dayton Children's Hospital
04.2014 - 03.2019
Patient Care Assistant
Kettering Health Network
03.2011 - 01.2017
GED -
Kettering Fairmont High School
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