Work History
Education
Skills
Certification
Timeline
Software
Generic
Amanda Wing

Amanda Wing

Interdisciplinary Studies
San Diego,CA

Work History

Writing Tutor

Freelance
San Diego, CA
05.2015 - 01.2022
  • Provided individual tutoring sessions for students struggling in composition writing.
  • Crafted effective learning plans to address students' writing weaknesses and strengths.
  • Offered one-on-one and small group instruction to foster opportunities for flexible and differentiated learning.
  • Motivated students towards learning and studying to build self-confidence and reduce fear of failure.
  • Assisted children with daily homework tasks by uncovering and removing obstacles to success.
  • Supported students with helpful study habits and exam strategies.
  • Leveraged technology to accelerate learning by proving students with easy-to-access information.
  • Enabled underachieving students to reach target attainment levels by providing individualized coaching and activities.
  • Created tailored lesson plans and study guides to teach and assist students in area of study.

Historical Resources Management Intern

City Of San Diego
San Diego
09.2022 - 09.2023
  • Served as a ghost writer for Senior Planners in the Historical Resources Department producing staff reports for the Historical Resources Board of the City of San Diego.
  • Carefully reviewed Technical Reports and Historical Research Reports to provide recommendations for historical subject property designations.
  • Arranged and analyzed historical information to evaluate significance and organize representations while highlighting findings.
  • Identified and conserved documents, records and maps of historical significance.
  • Conducted research on historical properties in the City of San Diego and other areas of Historical significance.
  • Prepared Excel spreadsheets with data used to create visuals such as graphs.
  • Carried out clerical tasks by making photocopies, inputting data into system and filing documents.
  • Gained knowledge of policies, protocols and processes of the Developmental Services Department such as Environmental Review, Mills Act, and designating historical properties.

Customer Service Representative

Alaska Airlines
San Diego, CA
01.2022 - 09.2022
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Responded to customer requests for services and company information.
  • Tracked customer service cases and updated service software with customer information.
  • Participated in team meetings and training sessions to stay informed about product updates and changes.
  • Delivered exceptional customer service to every customer by leveraging extensive knowledge of services and creating welcoming, positive experiences.
  • Responded proactively and positively to rapid change.

Tutor

Rosa Parks Elementary School
San Diego, CA
08.2017 - 05.2018
  • Tutored diverse groups of students to strengthen subject comprehension, boost confidence and build important learning skills.
  • Worked closely with students on specific class struggles, closely reviewing materials and assignments to offer targeted help.
  • Used personalized learning plans to guide students to deeper understanding of course material and learning styles.
  • Enabled underachieving students to reach target attainment levels by providing individualized coaching and activities.
  • Developed student confidence through positive reinforcement strategies.
  • Collaborated with teachers, administrators and parents to determine how best to support student success.
  • Mentored and coached students with focus on developing independence and self-confidence.
  • Facilitated small group and one-on-one tutoring sessions focusing on academic subject areas.
  • Supported students in development of critical thinking skills and perseverance to persist with challenging tasks.

Education

Bachelor of Arts - Interdisciplinary Studies

San Diego State University
San Diego, CA
05.2001 -

Minor of Arts - Art History

San Diego State University
San Diego, CA
05.2001 -

Skills

    Writing Assessments

Writing Tutoring

Creative Writing

Technical Writing

Composition Writing

Reading Comprehension

Essay Writing

Records Management

Skills Development

Lesson Planning

Learning Techniques

Group Tutoring

Student Evaluation

Study Plan Development

Technology Integration

Verbal Communication

Creative Thinking

Differentiated Instruction

Student Motivation

Activity-Based Learning

In-Person Tutoring

Problem-Solving Skills

Adaptable Nature

Project Management

Staff Collaboration

Records Maintenance

Records Management

Proofreading

Mapping

Spreadsheets

Attention to detail

Multitasking

Digitization

Clerical Support

City Planning

Code Implementation

History of the Built Environment

Civic Engagement

Positive and professional

Certification

Certified College Writing Tutor

Timeline

Grow SD Civic Engagement Certification

09-2023

Historical Resources Management Intern

City Of San Diego
09.2022 - 09.2023

Customer Service Representative

Alaska Airlines
01.2022 - 09.2022

Tutor

Rosa Parks Elementary School
08.2017 - 05.2018

Writing Tutor

Freelance
05.2015 - 01.2022

Certified College Writing Tutor

05-2015

Bachelor of Arts - Interdisciplinary Studies

San Diego State University
05.2001 -

Minor of Arts - Art History

San Diego State University
05.2001 -

Software

Microsoft Office Suite

ArcGIS

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Amanda WingInterdisciplinary Studies