Amanda Winter

Managed product launches for both in-person and online retail channels using Shopify, ensuring timely updates and a seamless customer experience. Coordinated production schedules and delivery logistics between internal teams and external vendors. Oversaw supply chain operations, including inventory forecasting, vendor communication, and procurement for retail and warehouse locations. Developed comprehensive procedural documentation to streamline staff training, internal communication, and daily operations. Recruited, onboarded, and trained employees for both the retail storefront and the warehouse, fostering a high-functioning and collaborative team environment.

Managed daily operations for the e-commerce site, including product uploads, graphics, and editorial content. Coordinated with marketing, production, and development teams to launch products on schedule. Directed product photo shoots and oversaw development from concept to delivery. Maintained inventory accuracy, and managed international shipments from China and Hong Kong. Created purchase orders, approved vendor invoices, and tracked product costs. Analyzed sales and site traffic; provided weekly insights, and growth recommendations. Improved customer experience by resolving recurring issues through process updates. Supported hiring efforts across departments.

As a Production Artist at a licensing apparel company, I supported merchandisers with presentations and production timelines. I coordinated between the merchandising and production teams to keep the WIP (Work In Progress) updated and accurate. I collaborated with merchandisers to identify and communicate production techniques, and worked closely with the fit team to create detailed tech packs for apparel designs. I managed vendor communication regarding samples and revisions, and submitted designs and samples to licensors for concept and pre-production approvals. I also partnered with the design team to refine and update apparel designs throughout the development process.