Summary
Overview
Work History
Education
Skills
Timeline
Generic

Amanda Winters

Plymouth,Indiana

Summary

Dynamic and compassionate professional with a proven track record at Walmart and in healthcare settings, adept at multitasking and organization. Excelled in enhancing customer engagement and satisfaction, while providing high-quality patient care. Skilled in problem-solving and relationship building, consistently delivering results that exceed employer expectations.

Highly efficient CNA well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.

Overview

18
18
years of professional experience

Work History

Associate

Walmart
11.2013 - 01.2014
  • Analyzed customer data to identify trends and anticipate customer needs.
  • Developed and implemented strategies to increase customer satisfaction and engagement.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Monitored customers for signs of security concerns and escalated issues to management.
  • Developed strong rapport with customers and created positive impression of business.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
  • Provided exceptional services and pleasant shopping experiences to retail customers.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Created inviting environment for customers by maintaining store organization and cleanliness.

CNA

Miller's Merry Manor
05.1997 - 12.1997
  • Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
  • Oversaw and maintained patients' rooms, group living areas, and nurse stations.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
  • Cared for residents in assisted living facility and delivered high-quality support to meet needs.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Supported ambulation and physical therapy needs by conducting planned exercise routines.
  • Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
  • Prevented cross-contamination by cleaning and sterilizing equipment.
  • Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
  • Helped patients complete range of motion exercises to prevent loss of function during care.
  • Supported needs of 20+ residents under long-term care.
  • Upheld infection control and prevention policies across different patient-facing areas.
  • Responded to patient requests for supplies and personal comfort items such as extra blankets.
  • Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
  • Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
  • Helped patients with self-feeding and assisted feeding, based on individual needs.

CNA

Life Care Center
11.1995 - 06.1996
  • Oversaw and maintained patients' rooms, group living areas, and nurse stations.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
  • Cared for residents in assisted living facility and delivered high-quality support to meet needs.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Supported ambulation and physical therapy needs by conducting planned exercise routines.
  • Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
  • Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
  • Facilitated personal hygiene management, feeding and ambulation.
  • Prevented cross-contamination by cleaning and sterilizing equipment.
  • Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
  • Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.
  • Helped patients complete range of motion exercises to prevent loss of function during care.
  • Supported needs of 20+ residents under long-term care.
  • Upheld infection control and prevention policies across different patient-facing areas.
  • Responded to patient requests for supplies and personal comfort items such as extra blankets.
  • Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
  • Documented patient information and care activities in electronic health record.
  • Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
  • Helped patients with self-feeding and assisted feeding, based on individual needs.

Education

Bachelor of Science - Criminal Justice And Social Work

Indiana University, South Bend
South Bend, IN
12-2026

Associate of Science - Criminal Justice

Ancilla College
Donaldson, IN
05-2000

Skills

  • Multitasking and organization
  • Customer service
  • Adaptability and flexibility
  • Attention to detail
  • Problem-solving
  • Task prioritization
  • Customer engagement
  • Reliable and punctual
  • Verbal and written communication
  • Relationship building
  • Problem-solving abilities
  • Oral communication
  • Customer interaction
  • Flexible schedule
  • Courteous and professional
  • Time management

Timeline

Associate

Walmart
11.2013 - 01.2014

CNA

Miller's Merry Manor
05.1997 - 12.1997

CNA

Life Care Center
11.1995 - 06.1996

Bachelor of Science - Criminal Justice And Social Work

Indiana University, South Bend

Associate of Science - Criminal Justice

Ancilla College

Similar Profiles

CREATE PROFILE
Amanda Winters