Summary
Overview
Work History
Education
Skills
Certification
Professional Highlights
Timeline
Generic

AMANDA WOOD

Antelope,OR

Summary

Adaptable, hardworking Medical Assistant with four years of MA experience, and many more years of patient care in inpatient, outpatient settings. Frequently praised as a leader and problem solver by my peers, I can be relied upon to help you provide compassionate care of the highest quality for your patients.

Overview

21
21
years of professional experience
1
1
Certification

Work History

Medical Assistant

Go To Ortho Orthopedic Urgent Care / Summit Orthopaedics
02.2021 - Current
  • Registered patients, verified insurance, and managed scheduling.
  • Assisted with, set up for, and explained procedures to patients to reduce anxieties and increase cooperation, ensuring efficient workflow.
  • Obtained authorizations for imaging, and coordinated patient care.
  • Educated patients about medications, procedures, and care plan instructions.
  • Interviewed, assisted with hiring selection, oriented, and trained new staff on proper procedures and policies.
  • Scheduled surgeries and coordinated pre/post-surgery care.
  • Incoming and outgoing phone calls, relayed results, provided education, and addressed care needs.
  • Handled workers' compensation cases and ensured compliance.
  • Scribed and assisted with charting; placed orders for medications, labs, imaging, therapies, referrals, and DME.
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Streamlined office operations by managing inventory levels, ordering supplies, and organizing storage areas.

Team Coordinator

Providence Medical Group
01.2016 - 02.2021
  • Managed provider schedules, patient appointments, verified insurance, and obtained authorizations.
  • Coordinated urgent referrals, procedures, and imaging.
  • Managed high call volume (700-1100 calls/month) in a 10-provider family medicine practice.
  • Assisted with interviewing job candidates and training new staff.
  • Routed faxes, lab results, imaging reports, and urgent documents.
  • Maintained office workflows, managed supplies, and recorded meeting minutes.
  • Started and ran the Patient and Family Advisory Council (PFAC) for 2+ years.

Registrar – Emergency Department

Providence St. Vincent Medical Center
11.2014 - 01.2016
  • Checked in emergency patients, verifying identification and insurance.
  • Ensured accurate patient records by diligently entering and updating demographic and insurance information in the EMR
  • Assisted patients with financial aid connections and processed co-payments.
  • Upheld HIPAA regulations and standards for protecting patient information.
  • Managed patient belongings intake and release securely.

Lead Patient Escort – Patient Transportation

Providence St. Vincent Medical Center
11.2007 - 11.2014
  • Assisted with interviewing, hiring, and onboarding new staff.
  • Coordinated and orchestrated inpatient and outpatient transportation within the hospital.
  • Responded to emergency codes, triaged and prioritized patient dispatch needs.
  • Maintained and transported medical equipment, oxygen tanks, and supplies.
  • Collaborated with interdisciplinary teams, attending daily huddles to discuss patient needs and optimize workflow efficiency.
  • Managed high-stress situations calmly while transporting critically ill patients between procedures or units within the facility.

Resident Care Manager

Farmington Square Assisted Living
01.2004 - 11.2007
  • Assisted with interviewing, hiring, and onboarding new staff.
  • Met with families, residents, and caregivers, addressed concerns, and made sure needs were met.
  • Assessed residents' medical conditions and coordinated care plans.
  • Administered medications, recorded vitals, and communicated with families, doctors, and pharmacies.
  • Managed inventory and ordering of medical supplies.

Education

Studies in the Health Sciences -

Portland Community College
Portland, OR

Clinical Medical Assisting Certification -

University of Providence
Great Falls, MT
10.2020

Skills

  • Strong Communication & Team Collaboration
  • Staff Leadership & Training
  • Interdepartmental collaboration
  • Medical Authorizations & Insurance Coordination
  • Surgery & Procedure Scheduling
  • EMR Proficiency (Epic, CareCloud, Others)
  • Patient Care & Education
  • Office & Inventory Management
  • High Call Volume & Multi-line Phone Management
  • Scribing & Charting

Certification

  • Clinical Medical Assistant Certification (CMAC), AMCA
  • BLS (Infant & Adult CPR & AED)

Professional Highlights

  • Successfully managed high call volume and care coordination for a 10-provider medical practice.
  • Spearheaded scheduling and care coordination at Go To Ortho Orthopedic Urgent Care.
  • Trained new staff and assisted in hiring processes to build efficient medical teams.

Timeline

Medical Assistant

Go To Ortho Orthopedic Urgent Care / Summit Orthopaedics
02.2021 - Current

Team Coordinator

Providence Medical Group
01.2016 - 02.2021

Registrar – Emergency Department

Providence St. Vincent Medical Center
11.2014 - 01.2016

Lead Patient Escort – Patient Transportation

Providence St. Vincent Medical Center
11.2007 - 11.2014

Resident Care Manager

Farmington Square Assisted Living
01.2004 - 11.2007

Clinical Medical Assisting Certification -

University of Providence

Studies in the Health Sciences -

Portland Community College

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AMANDA WOOD