AMANDA WOOD
Antelope,OR
Summary
Adaptable, hardworking Medical Assistant with four years of MA experience, and many more years of patient care in inpatient, outpatient settings. Frequently praised as a leader and problem solver by my peers, I can be relied upon to help you provide compassionate care of the highest quality for your patients.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Medical Assistant
Go To Ortho Orthopedic Urgent Care / Summit Orthopaedics
02.2021 - Current
- Registered patients, verified insurance, and managed scheduling.
- Assisted with, set up for, and explained procedures to patients to reduce anxieties and increase cooperation, ensuring efficient workflow.
- Obtained authorizations for imaging, and coordinated patient care.
- Educated patients about medications, procedures, and care plan instructions.
- Interviewed, assisted with hiring selection, oriented, and trained new staff on proper procedures and policies.
- Scheduled surgeries and coordinated pre/post-surgery care.
- Incoming and outgoing phone calls, relayed results, provided education, and addressed care needs.
- Handled workers' compensation cases and ensured compliance.
- Scribed and assisted with charting; placed orders for medications, labs, imaging, therapies, referrals, and DME.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Streamlined office operations by managing inventory levels, ordering supplies, and organizing storage areas.
Team Coordinator
Providence Medical Group
01.2016 - 02.2021
- Managed provider schedules, patient appointments, verified insurance, and obtained authorizations.
- Coordinated urgent referrals, procedures, and imaging.
- Managed high call volume (700-1100 calls/month) in a 10-provider family medicine practice.
- Assisted with interviewing job candidates and training new staff.
- Routed faxes, lab results, imaging reports, and urgent documents.
- Maintained office workflows, managed supplies, and recorded meeting minutes.
- Started and ran the Patient and Family Advisory Council (PFAC) for 2+ years.
Registrar – Emergency Department
Providence St. Vincent Medical Center
11.2014 - 01.2016
- Checked in emergency patients, verifying identification and insurance.
- Ensured accurate patient records by diligently entering and updating demographic and insurance information in the EMR
- Assisted patients with financial aid connections and processed co-payments.
- Upheld HIPAA regulations and standards for protecting patient information.
- Managed patient belongings intake and release securely.
Lead Patient Escort – Patient Transportation
Providence St. Vincent Medical Center
11.2007 - 11.2014
- Assisted with interviewing, hiring, and onboarding new staff.
- Coordinated and orchestrated inpatient and outpatient transportation within the hospital.
- Responded to emergency codes, triaged and prioritized patient dispatch needs.
- Maintained and transported medical equipment, oxygen tanks, and supplies.
- Collaborated with interdisciplinary teams, attending daily huddles to discuss patient needs and optimize workflow efficiency.
- Managed high-stress situations calmly while transporting critically ill patients between procedures or units within the facility.
Resident Care Manager
Farmington Square Assisted Living
01.2004 - 11.2007
- Assisted with interviewing, hiring, and onboarding new staff.
- Met with families, residents, and caregivers, addressed concerns, and made sure needs were met.
- Assessed residents' medical conditions and coordinated care plans.
- Administered medications, recorded vitals, and communicated with families, doctors, and pharmacies.
- Managed inventory and ordering of medical supplies.
Education
Studies in the Health Sciences -
Portland Community College
Portland, ORClinical Medical Assisting Certification -
University of Providence
Great Falls, MT10.2020
Skills
- Strong Communication & Team Collaboration
- Staff Leadership & Training
- Interdepartmental collaboration
- Medical Authorizations & Insurance Coordination
- Surgery & Procedure Scheduling
- EMR Proficiency (Epic, CareCloud, Others)
- Patient Care & Education
- Office & Inventory Management
- High Call Volume & Multi-line Phone Management
- Scribing & Charting
Certification
- Clinical Medical Assistant Certification (CMAC), AMCA
- BLS (Infant & Adult CPR & AED)
Professional Highlights
- Successfully managed high call volume and care coordination for a 10-provider medical practice.
- Spearheaded scheduling and care coordination at Go To Ortho Orthopedic Urgent Care.
- Trained new staff and assisted in hiring processes to build efficient medical teams.
Timeline
Medical Assistant
Go To Ortho Orthopedic Urgent Care / Summit Orthopaedics
02.2021 - Current
Team Coordinator
Providence Medical Group
01.2016 - 02.2021
Registrar – Emergency Department
Providence St. Vincent Medical Center
11.2014 - 01.2016
Lead Patient Escort – Patient Transportation
Providence St. Vincent Medical Center
11.2007 - 11.2014
Resident Care Manager
Farmington Square Assisted Living
01.2004 - 11.2007
Clinical Medical Assisting Certification -
University of Providence
Studies in the Health Sciences -
Portland Community College
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