Amanda Wright
Atlanta
Summary
Sourcing & Event manager with15 years of experience in hospitality, sales, hotel management, contract/sourcing, and customer service. I possess a strong drive for success and provide exceptional sales and client service, ensuring maximum satisfaction and lasting partnerships. My extensive experience in managing teams and delivering outstanding results makes me an asset in any travel, and client-based service-oriented organization.
Overview
12
12
years of professional experience
Work History
Event Sourcing Manager
Meetings & Incentives Worldwide Inc.
07.2024 - Current
- Implemented risk mitigation strategies to minimize potential disruptions in the supply chain.
- Executed global sourcing strategies for optimal cost savings and value creation.
- Evaluated supplier proposals to identify best-fit partners based on quality, service, and pricing factors.
- Led contract negotiations to secure favorable terms and conditions, reducing overall expenses.
- Consulted directly with client (external and internal) on meeting RFP requirements.
- Create and manage RFPs in web applications (Cvent).
- Managed RFP life cycle by working with hotels and venues.
- Managed tier 4 and 5 large scale programs.
Client Service/Sourcing Manager
EventSphere
08.2019 - 06.2020
- Reviewed repeated issues within operations and business management to solve problems and improve company outcomes
- I was responsible for all aspects of operations in the site selection process that included sourcing, contract negotiation and building and maintaining great relationships with hotel contacts and assigned clients
- Negotiated and eliminated attrition fees for various clients from inherited accounts
- Prepared and executed addendum's, agent of record letters and amendments when necessary
- Handled large volume of calls and email inquiries daily
- Received high customer service satisfaction rating
Senior Event Manager
W Hotels
02.2017 - 07.2019
- Was responsible for1.5 million in banquet and catering revenue in2018
- Managed large, high-profile meetings and events such as the Delta Latin Seminar that brought in over $54,000 in revenue to the hotel over a two-day period
- I held a100% ESS “Event Satisfaction Survey” for event planning and event overall throughout my employment
- Collaborated with the Chef in menu planning, food presentation, and banquet service standards and was responsible for creating and introducing new catering menus which increased profits for the hotel
- I was responsible for managing room blocks and providing accurate information to the Group Housing Coordinator and Revenue Manager utilizing CI and MARSHA software to perform and establish group room projections and forecasts
- I interviewed, hired, trained, developed, recommend performance evaluations, resolve problems, and recommend discipline and or termination when appropriate
Event Manager
Hilton Worldwide Hotels
02.2014 - 02.2017
- Oversaw preparation and management of event budgets to deliver at or below projected costs
- Executed written sales agreements for moderately sized and moderately complex events between10 and750 cumulative room nights
- Managed room reservations and group blocks in Passkey, Delphi, and Front Desk System
- Maintained an Event Satisfaction score of90% or higher
- Managed a series of multiday meetings and room blocks for several major pharmaceutical companies, airlines, and professional sports teams
Catering Sales Manager
Atlanta National Golf Club
08.2012 - 04.2014
- Organized corporate meetings, unique events and social occasions to satisfy client requirements and increase facility revenues
- Performed service and menu upgrades and upselling activities to meet predetermined revenue objectives
- Participated in planning meetings, site visits and vendor evaluations to enhance quality of client services
- I was responsible for selling and servicing large high-profile weddings that exceeded budgets that were over $60,000
- Managed BEO’s and floor plans for all banquets and Club events
Education
Master of Arts - Hospitality Administration
University of Nevada
Las Vegas, NV05.2017
Bachelor of Arts - Mass Communications
Howard University
Washington, DC05.2006
Skills
- Crisis Management
- Contract negotiation skills
- CVENT
- Smartsheet
- Microsoft Office
- Sustainability practices
- Cost reduction strategies
- Customer Relationship Management Software (CRM)
Timeline
Event Sourcing Manager
Meetings & Incentives Worldwide Inc.
07.2024 - Current
Client Service/Sourcing Manager
EventSphere
08.2019 - 06.2020
Senior Event Manager
W Hotels
02.2017 - 07.2019
Event Manager
Hilton Worldwide Hotels
02.2014 - 02.2017
Catering Sales Manager
Atlanta National Golf Club
08.2012 - 04.2014
Bachelor of Arts - Mass Communications
Howard University
Master of Arts - Hospitality Administration
University of Nevada
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