Summary
Overview
Work History
Education
Skills
Timeline
Generic

Amanda Yoeckel

Coram

Summary

Hardworking Lead medical assistant competent in both clinical and office support. Trains new staff to handle rigors of healthcare work and required protocols. Manages high patient volumes by keeping records updated, supplies stocked and schedules well-coordinated. Skilled in assisting with procedures and triaging patients.

Overview

12
12
years of professional experience

Work History

Phlebotomist /EKG Technician

Mather Hospital
11.2021 - 03.2023
  • Enhanced patient experience through compassionate care and communication during blood draw procedures.
  • Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
  • Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
  • Centrifuged blood samples as outlined in clinical protocols.
  • Completed proper sanitation and cleaning of equipment and work areas between patients.
  • Tracked collected specimens by initialing, dating, and noting times of collection.
  • Stocked phlebotomy cart or carrier with appropriate supplies.
  • Conducted venipuncture and other CT procedures.

Lead Medical Assisant

Sisselman Medical Group
08.2013 - 01.2023
  • Triaged incoming calls for provider to determine callers' needs for immediate appointments or scheduled visits.
  • Ensured patient satisfaction by promptly addressing concerns, answering questions, and providing exceptional customer service.
  • Documented vital signs and health history for patients in clinic and hospital environments.
  • Demonstrated expertise in phlebotomy, specimen collection, and basic laboratory testing procedures to support accurate diagnosis and treatment decisions.
  • Managed insurance authorizations for medications, diagnostic tests, or procedures to facilitate timely access to necessary treatments for patients.
  • Assisted physicians and nurses with clinical procedures following safe practices.
  • Assisted in various medical procedures such as vaccinations, wound care, and diagnostic testing for efficient patient care delivery.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Venipuncture
  • Perform EKG, 24 hour holter monitor


Physical Therapy Aide

Sports Care Physical Therapy
05.2011 - 03.2012
  • Assisted front desk by answering phones, scheduling appointments, filing documents and processing payments.
  • Enhanced patient comfort and safety by setting up equipment, preparing treatment areas, and positioning patients as needed.
  • Optimized scheduling efficiency through coordination with administrative staff members, minimizing appointment conflicts for both therapists and patients.
  • Contributed to positive patient outcomes by closely monitoring progress and providing timely updates to supervising therapists.
  • Streamlined clinic operations by maintaining a clean, organized environment and performing routine inventory checks on therapy supplies and equipment.
  • Increased patient engagement with therapeutic exercises through clear instruction, demonstration, and consistent encouragement.
  • Collaborated with other aides and therapists to develop innovative approaches to common therapy challenges, enhancing overall effectiveness.

Education

Medical Assistant -

Branford Hall Career Institute
Amityville NY
08.2013

High School Diploma -

West Babylon Senior High School
06.2012

Skills

  • Venipuncture
  • Patient Care
  • Specimen handling
  • HIPAA Compliance
  • Pediatric phlebotomy
  • Certified in CPR/AED
  • EKG
  • Pulmonary function testing

Timeline

Phlebotomist /EKG Technician

Mather Hospital
11.2021 - 03.2023

Lead Medical Assisant

Sisselman Medical Group
08.2013 - 01.2023

Physical Therapy Aide

Sports Care Physical Therapy
05.2011 - 03.2012

Medical Assistant -

Branford Hall Career Institute

High School Diploma -

West Babylon Senior High School

Similar Profiles

CREATE PROFILE
Amanda Yoeckel