Amanda York
Public Partnerships LLC
Cañon City,CO
1
Certification
8
years of professional experience
Dedicated caregiver with extensive experience excelling in compassionate caregiving and patient assistance. Proven ability to enhance resident satisfaction through effective communication and safety awareness. Skilled in medication distribution and conflict resolution, ensuring high-quality care and emotional support for patients in diverse healthcare settings.
Work History
Caretaker/CNA
2 Years 8 Months- Provided daily assistance with personal care and household tasks.
- Ensured safety and comfort through routine health checks and monitoring.
- Developed and maintained strong relationship with his family.
- Advocated for client preferences in care decisions.
- Provided compassionate care to him with assisting with daily tasks such as meal preparation and personal grooming.
- Remained alert to problems or health issues of him and competently responded.
- Monitored and maintained cleanliness, sanitation, and organization of his house, bedroom, bathroom and shower room.
- Improved resident satisfaction by promptly addressing maintenance requests and ensuring a clean house.
- Performed daily routines and activities for clients, including meal preparation, medication reminders, and hygiene assistance.
- Maintaining and refilling all his prescriptions and vitamins.
- Treating and maintaining the health of his existing wounds.
- Managing and maintaining and changing his catheter.
Assistant Store Manager
1 Year 3 Months- Assisted in managing daily store operations and ensuring compliance with company policies.
- Trained and mentored staff on customer service best practices and operational procedures.
- Oversaw inventory management, including stock replenishment and loss prevention strategies.
- Implemented merchandising strategies to enhance product visibility and drive sales.
- Resolved customer inquiries and complaints, enhancing overall shopping experience and satisfaction.
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Rotated merchandise and displays to feature new products and promotions.
- Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
- Processed payments for credit and debit cards and returned proper change for cash transactions.
- Created and maintained safe and secure work environments for employees.
- Developed a loyal customer base through personalized interactions, increasing repeat business in-store visits.
- Resolved escalated customer issues effectively leading to improved customer satisfaction rates.
- Maintained positive customer relationships by responding quickly to customer service inquiries.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
CNA
2 Years 7 Months- Provided direct patient care, ensuring comfort and safety for residents.
- Assisted with daily living activities, promoting independence and dignity among patients.
- Monitored vital signs and reported changes to nursing staff for timely interventions.
- Collaborated with healthcare team to develop personalized care plans for residents.
- Trained new CNA staff on protocols, enhancing team efficiency and compliance.
- Conducted regular safety checks to maintain a secure living space for residents.
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
- Ensured prompt response to call lights, addressing patient needs in a timely manner.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Provided emotional support for patients during challenging times, fostering a positive healing environment.
- Implemented fall prevention measures by identifying high-risk patients and maintaining clutter-free environments around bedsides.
- Oversaw and maintained patients' rooms, group living areas, and nurse stations.
CNA
2 Years 6 Months- Implemented infection control procedures, reducing risks within the healthcare environment.
- Supported medication administration under supervision, ensuring adherence to guidelines.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Reduced patient stress levels through effective communication and active listening skills.
- Promoted infection control practices within the facility by adhering to strict hand hygiene procedures and utilizing personal protective equipment when necessary.
- Helped clean and prepare patient consultation rooms to maintain hygiene standards
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
- Documented patient information and care activities in electronic health record.
- Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
- Helped patients with self-feeding and assisted feeding, based on individual needs.
- Facilitated personal hygiene management, feeding and ambulation.
- Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
- Responded to patient requests for supplies and personal comfort items such as extra blankets.
- Prevented cross-contamination by cleaning and sterilizing equipment.
- Supported needs of 50+ residents under long-term care.
- Upheld infection control and prevention policies across different patient-facing areas.
Education
Nursing Assistant - Nursing
Associate of Science - Business Management
High School Diploma
Skills
Housekeeping tasks
Personal care
Safety awareness
Meal preparation
Compassionate caregiving
Personal hygiene maintenance
Medication distribution
Emotional support
Transportation assistance
Healthcare coordination
Mobility support
Professional boundaries
Patient assistance
Customer relations
Customer service
Decision-making
Conflict resolution
Timekeeping
Certification
Active Certified Nursing License
Timeline
Caretaker/CNA
Public Partnerships LLC
11.2023 - 07.2026Read More
Assistant Store Manager
Family Dollar/Dollar Tree
04.2023 - 07.2024Read More
CNA
Walsh Healthcare Center
03.2021 - 10.2023Read More
CNA
ValleyView Healthcare Center
06.2018 - 12.2020Read More
IntelliTec College
Nursing Assistant from Nursing
Read More
Colorado State University Pueblo
Associate of Science from Business Management
Read More
Canon City High School
High School Diploma
Read More