Benefit Verification Specialist
- Verified and authorized prescription benefits, coordinated with health plans and third-party payers, and ensured maximum coverage and payment accuracy
- Managed initial review and triage of claims, determined coverage and eligibility, prepped authorizations, adhered to HIPAA confidentiality, and maintained accurate documentation for compliance and regulatory standards
- Handled multiple tasks efficiently, organized and prioritized work to meet regulatory turn-around times, used medical terminology, resolved claims discrepancies, and provided excellent customer service
