Amanda Younger
Bellingham,WA
Summary
Caring professional prepared to deliver case management and client advocacy. Dedicated to helping others achieve progress toward goals and meet specific needs. Motivated business professional bringing multiple years of entrepreneurial experience. Dedicated and personable with extensive experience in managing administrative and sales operations and personnel. Well-versed in training, education, motivating and supporting staff members. Former successful and seasoned Independent Insurance Agent with experience in providing wide range of high-quality insurance solutions. Prior knowledge of insurance industry with extensive experience assessing customer risk and providing tailored solutions to meet needs. Adept at building trust with clients.
Overview
30
30
years of professional experience
Work History
Volunteer
The Franklin Academy
08.2018 - 06.2022
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Used strong interpersonal communication skills to convey information to others.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Co-President of Parents Actively Lending Support organization for school year 2019-2020 - developing new and specialized activities for restricted use operations
Business Owner
ACN Independent Business Owner
01.2002 - 01.2016
- Prepared bank deposits and handled business sales, returns and transaction reports.
- Consulted with customers to assess needs and propose optimal solutions.
- Put together realistic budgets based upon costs and fees for successfully operating business.
- Developed and implemented marketing strategies to generate new customers and increase sales and profit margins.
- Created and managed large sales teams to represent company product and team development
- Planned and coordinated large marketing events for team growth and education seminars
- Public speaker at National & International sales events to promote team etiquette and sales growth
Insurance Agent
Barkley Associates & Stewart Ins. A Grange Agency.
01.1992 - 01.2007
- Built relationships with clients using active listening and issue resolution to provide excellent service.
- Responded to customer calls swiftly to resolve issues and answer questions.
- Maintained high standards of customer service by building relationships with clients.
- Cross-sold insurance products to existing clients to reach sales targets.
- Department Manager of Persona Lines P&C sales and support team.
- Developed and maintained business relationships to increase sales for department.
Skills
- Relationship Building
- Telephone Etiquette
- Public Speaking
- Teamwork and Collaboration
- Administrative Support
- Project Oversight
- Event Planning
- Attention to Detail
- Client Relations Strength
- Adaptability and Dependability
Timeline
Volunteer
The Franklin Academy
08.2018 - 06.2022
Business Owner
ACN Independent Business Owner
01.2002 - 01.2016
Insurance Agent
Barkley Associates & Stewart Ins. A Grange Agency.
01.1992 - 01.2007