Amanda G Zamaca
Miami,FL
Summary
Computer Engineer with a proven track record at A3 CHOW SOLUTION LLC, adept in data entry, CRM systems, and enhancing operational efficiency. Leveraged expertise in MS Office and critical thinking to streamline processes, significantly improving data analysis and customer service. Excelled in multitasking and fostering client relationships, demonstrating a keen ability to manage complex tasks effectively.
Overview
12
12
years of professional experience
Work History
Administrative Assistant
A3 CHOW SOLUTION LLC - Miami, FL
01.2022 - 06.2022
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Faxed and scanned reports, documents, make copies.
- Front Desk.
- Created spreadsheets in Microsoft Excel for maintaining payroll records.
and reporting. - Inventory and ordering of office supplies.
- Scheduled appointments, meetings and events for management staff.
- Make and file invoices for clients.
- Review and update employees' shift schedule and record of hours worked, Track and submit employee timesheets to prepare for payroll.
treatment. - Include new personnel in the system and upload fingerprints and update employee information.
- Check recorder.
- Kept office equipment functional and supplies well stocked to promote efficient operations.
Analista De Sistema Departamento De Salud
CORPOELEC-Venezuela
01.2010 - 12.2015
- Streamlined data collection methods to improve speed and accuracy of analysis.
- Collaborated with cross-functional teams to identify opportunities for process improvement and increased efficiency.
- Increased efficiency by streamlining data analysis processes and implementing automation tools.
- Created and managed project plans, timelines and budgets.
- Generation of management indicators in tables and graphs.
- Creation of Macros in Excel
- Analysis of statistics, extract data from the SAP system and generate reports for management
- Management of the SAP HR-Health module.
- Support in the implementation of the system application service to users.
- Coordination of the health provider unit at the national level.
- Attention to health provider.
- Reconciliation of account statements.
- Generation of receipts payment.
- Devised and implemented processes and procedures to streamline operations.
Education
Master of Science - Ingeneria En Informatica
UCLA (UniversidadCentroOccidentalLisandoAlvarado)
Barquisimeto Edo Lara12-2007
No Degree - Course Certificate CCNA 1,
CISCO SYSTEM
Barquisimeto, Edo. Lara08-2006
Skills
- Customer service
- Data entry
- Computer skills
- CRM [SAP]
- MS Office 360 Excel Spreadsheets [ Dynamic Tables/Macros]
- Database and Client Management Systems [SQL/ORACLE/POSTGRES]
- Microsoft Word
- Computers and Technology
- Report Analysis
- Inventory Control
- Cash Deposit Preparation
- Appointment Coordination
- Multitasking and Time
- Critical thinking
- Scheduling
- Invoice processing
- Documentation and reporting
Languages
English
Professional Working
Timeline
Administrative Assistant
A3 CHOW SOLUTION LLC - Miami, FL
01.2022 - 06.2022
Analista De Sistema Departamento De Salud
CORPOELEC-Venezuela
01.2010 - 12.2015
Master of Science - Ingeneria En Informatica
UCLA (UniversidadCentroOccidentalLisandoAlvarado)
No Degree - Course Certificate CCNA 1,
CISCO SYSTEM
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