Amanda Zappa
Holbrook,NY
Summary
Dedicated graduate psychology student with excellent interpersonal and logical reasoning skills. Eager to help and provide support to fellow peers while also following strict confidentiality.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Substitute Aide/Assistant
Alternatives for Children
East Setauket, NY
06.2023 - Current
- Supported students with personalized accommodations, extra assistance and educational assessments.
- Collaborated with teacher to develop personalized and successful learning strategies.
- Advised instructor on student behavior or issues requiring immediate attention.
- Regulated children's schedules to balance rest, learning and play.
- Employed positive guidance strategies to encourage children and improve behavior.
- Supervised circle time, free play, outside play and learning and developmental activities.
Receiving Associate
Burlington
Farmingville, NY
11.2021 - 05.2023
- Selected to transfer to new store to aid in all facets of opening a new location including receiving of new merchandise and set up sales floor.
- Worked with store team to enhance product presentation and advertising collateral.
- Trained new hires
Cashier
Burlington
Stony Brook, NY
10.2020 - 11.2021
- Operated cash register or POS system to receive payment by cash, check and credit card..
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Increased customer satisfaction significantly within front end
Education
Master of Arts - School Psychology
Adelphi University
Garden City, NY05-2027
Bachelor of Arts - Psychology
SUNY At Binghamton
Binghamton, NY05-2024
Skills
- Special Needs
- Coordinating with Teachers and Specialists
- Student Behavior and Progress Reporting
- Small Group Support and Assistance
- School Policy and Rules Enforcement
- Customer Satisfaction
- Stocking and replenishment
- Trainer for new hires
- Proficient in Microsoft Office
- Problem-Solving
- Analytical Thinking
Certification
- Adult, child and baby First aid, Cardiopulmonary Resuscitation (CPR), and Automated External Defibrillator (AED) Certified- 2023
- Mental Health Advocate Certified- 2023
Affiliations
- Dog walker, Broome County Humane Society
Timeline
Substitute Aide/Assistant
Alternatives for Children
06.2023 - Current
Receiving Associate
Burlington
11.2021 - 05.2023
Cashier
Burlington
10.2020 - 11.2021
Master of Arts - School Psychology
Adelphi University
Bachelor of Arts - Psychology
SUNY At Binghamton
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