Amanda Ziegler
Brandon,FL
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
13
13
years of professional experience
Work History
Operations Support Specialist
Positive Coaching Alliance
2020.10 - Current
- Provided timely and accurate reports to senior management on operational performance metrics, ensuring full visibility of progress towards established goals.
- Identified areas for improvement in current processes, proposing innovative solutions that led to increased efficiency.
- Served as a liaison between various departments within the organization, facilitating open communication channels for seamless collaboration on shared initiatives.
- Participated in strategic planning sessions aimed at optimizing operations support services based on current trends and anticipated future chapter needs as well as coordinate and assign project management tasks.
- Created and maintained well-organized electronic and hard copy files to support business processes.
- Performed administrative duties and prepared operational procedures to assist Sr. Partner Operations Manager.
Demand Analyst
The Siemon Company
2021.08 - 2023.09
- Responsible for generating and modifying forecasts using historical data for baseline trending and working with North America sales, internal teams, channel partners, end users and CRM/Quotes to identify project requirements for future business and supports demand related to customer projects for the Region
- Created and distributed forecasting reports, material gap analysis, and hosted monthly reviews to evaluate future project requirements
- Increased efficiency in the planning process by automating routine tasks and implementing continuous improvement initiatives.
- Identified ways to enhance quote linkage, forecast accuracy, and reporting processes for project-aligned material availability with anchor accounts and balanced business plans.
- Maximized market potential by leveraging current industry trends while pinpointing emerging ones to seize sales opportunities. Collaborated closely with the sales team, customers, and performed insightful data mining using Salesforce.
- Interacted with multiple departments including Sales, Finance, Logistics, Planning, Purchasing, Project Management, Engineering, Operations to ensure effective interdepartmental coordination.
- Generated various reports such as WMAPE report, Monthly forecast report, FRC audit, Revenue report, % of items forecasted, ABC Class review, General database audits, FSS report, 3-month projected sales report and PSO reports.
- Trained new analysts on best practices in demand analysis, fostering a culture of continuous learning and improvement within the team.
Recruiter
ReliaQuest
2019.04 - 2020.08
- Served as Subject Matter Expert for in-house recruiting across technical and executive sales departments/operations, spanning corporate headquarters and 5 domestic and international office locations.
- Partnered effectively with Hiring Managers, Directors, and Vice Presidents to identify and screen qualified applicants for Cyber Security, Sales and Executive level roles.
- Conducted phone interviews to assess applicants relevant knowledge, skills, experience and aptitudes.
- Executed the composition and posting of employment advertisements across diverse internal and external media platforms. Leveraged social and professional networking sites to proactively identify a wide range of qualified candidates. Conducted research to discover novel strategies for enhancing recruitment resources.
- Collaborated with Finance and Legal departments to successfully negotiate and close prospect candidate offers.
- Utilized Applicant Tracking System (WorkDay) to maintain and document candidate process.
- Applied expertise in Microsoft Excel, Word, PowerPoint, Office 365,
and Linked In Recruiter to enhance productivity and achieve goals. - Successfully recruited and onboarded 12 professionals at various levels including Director of Sales Operations, Regional Sales Director, Enterprise Account Executive, Global Account Manager and Technical Product Managers among others.
Recruitment Specialist
Seminole Hard Rock Hotel & Casino – Tampa
2017.10 - 2019.04
- Successfully recruited and hired individuals for over 870 job openings across 13 diverse departments as part of the extensive property expansion at Seminole Hard Rock Hotel & Casino – Tampa.
- Managed end-to-end talent acquisition process including sourcing, recruiting, hiring and onboarding of Seminole Hard Rock Tampa team members. Handled administrative tasks related to candidate identification and selection.
- Establishes collaborative relationships with departmental hiring managers to manage full life-cycle recruitment, including requisition strategy, execution of final offers, and employment verification forms.
- Executes numerous responsibilities within iCIMS, encompassing the creation of requisitions, revision of job descriptions, application screening process,and communication with candidates via email.
- Fostered effective communication and collaboration between hiring managers and HR team by facilitating training sessions on the usage of our applicant tracking system (iCIMS).
- Supported departmental hiring managers by offering advice on requisition strategy, interviewing techniques, and candidate selection.
- Closely collaborates with hiring managers to address all aspects of final offer details, while also providing timely communication on status updates and effective dates for new and transferring team members.
- Established an innovative internship program to provide local college students with valuable insights into the Casino/Hospitality field while offering potential career opportunities post-internship.
- Identified and cultivated relationships with community partners like Erwin Technical College and Hillsborough Community College.
- Performs other duties as needed and/or assigned.
Recruitment Coordinator
Seminole Hard Rock Hotel & Casino – Tampa
2017.10 - 2018.01
- Performed screening, identification, and scheduling of qualified candidates for multiple administrative roles to support the selection process of prospective Seminole Hard Rock Tampa team members.
- Followed Gaming Commission Regulations and departmental policies. Managed new team member onboarding and ensured completion of required forms. Implemented strict selection process to hire suitable candidates.
- Supported coordination efforts for recruitment and human resources-related activities, including compliance with mandated requirements.
- Coordinated timely attendance of newly hired team members at orientation sessions upon recommendation by hiring managers. Facilitated training sessions for hiring managers on applicant tracking system and recruitment procedures. Managed and updated logs pertaining to new hires, transfers, and gaming status.
- Delivered exceptional guest service while actively maintaining a positive brand representation.
Technical Recruiter
Consultis of Tampa Bay/St. Petersburg
2017.01 - 2017.10
- Successfully filled numerous hard-to-source roles by utilizing creative search methods and tapping into niche networks.
- Developed strong rapport with candidates, providing support during interviews, offer negotiations, and onboarding process.
- Conducted thorough candidate screening to ensure optimal fit for both clients and candidates, minimizing turnover rates.
- Executed phone interviews to assess applicants relevant knowledge, skills, experience and aptitudes.
- Hired candidates for various positions, including Management Project Managers, System Analysts, Web and Application Developers, Programmer Analysts, Quality Assurance Analysts, Database Administrators, Network Engineers, PC/Network Technicians, and Help Desk Support Specialists.
Administrative Athletic Training Intern
Webber International University
2016.01 - 2016.04
- Performed administrative and clinical duties such as: Assisted with inventory management (storage, distribution, maintenance of supplies, etc.) Assisted with the provision of care of athletes with the use of modalities such as STIM, GameReady, Normatec, etc
- Filed pertinent medical documents such as: Maintained a system of documentation to comply with the Health Insurance Portability & Accountability Act (HIPAA) guidelines Sanitized and organized facility and related equipment/supplies daily following the Occupational Health &Safety Administration (OSHA) standards
Recreational Leader/Coach
City of Tampa: Parks and Recreation
2012.01 - 2016.01
- Performed and supervised a variety of instructional/athletic activities during seasonal camps
- Assisted in coordinating recreational activities at assigned recreation areas
- Provided a positive coaching attitude and kept campers interested in recreational activities
- Coached numerous softball/baseball and multi-sport seasonal camps for children ages 8 to 15 (including but not limited to: Derek Jeter Turn-2 Foundation Baseball/Softball Camp, STARZ Foundation Baseball/Softball Camp and Joe Abraham's Multi-Sport Camp including Baseball, Softball, Football, Soccer and Lacrosse, Annual Summer Camp Whiffle Ball Tournament [DeSoto Park], Annual Parks and Recreation Summer Camp Olympics [DeSoto Park].) Reported to separate locations (DeSoto Park, Davis Island and Forest Hills Park recreation centers) during the 2016 summer as a floating Summer Counselor
- Responsible for coaching position play, hitting mechanics, strength and conditioning, sport techniques, fair play and teamwork
- Lead activities in all‐day seasonal camp focused on an instructional sports environment
- Able to perform work requiring physical stamina in an outside setting, managed the safety of campers in a sport environment and ensured to perform a high level of developmental instruction to children of all age groups and backgrounds.
Education
B.S. in Business Administration, Emphasis in Sport Business Management -
Webber International University
01.2016
Skills
- Operational Efficiency
- Scheduling Management
- Operations tracking
- Workflow Streamlining
- Analysis and research
- Candidate Screening
- Administrative Skills
- Recruiting and Sourcing
Accomplishments
- GreyMatter Cyber Security Training
- Seminole Hard Rock Hotel & Casino – Tampa Leadership Academy Certification
- Currency Transaction Report (Title 31) Certification
- Suspicious Activity Reporting Certification
- 3-Year Collegiate Softball Team Captain
- NAIA Sun Conference Champion 2016
- NAIA Regional Champion 2016
- Member of the Sport Business Management Club at WIU
- WIU Event Staff Work Study Employee
- Police Athletic League Volunteer
Timeline
Demand Analyst
The Siemon Company
2021.08 - 2023.09
Operations Support Specialist
Positive Coaching Alliance
2020.10 - Current
Recruiter
ReliaQuest
2019.04 - 2020.08
Recruitment Specialist
Seminole Hard Rock Hotel & Casino – Tampa
2017.10 - 2019.04
Recruitment Coordinator
Seminole Hard Rock Hotel & Casino – Tampa
2017.10 - 2018.01
Technical Recruiter
Consultis of Tampa Bay/St. Petersburg
2017.01 - 2017.10
Administrative Athletic Training Intern
Webber International University
2016.01 - 2016.04
Recreational Leader/Coach
City of Tampa: Parks and Recreation
2012.01 - 2016.01
B.S. in Business Administration, Emphasis in Sport Business Management -
Webber International University
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