Amanda Zimmer
Summary
Client-oriented professional with expertise in business development, program management, and membership development. Skilled in networking, cross-functional communication, employee supervision, and operational development. Proven leader focused on driving growth and process improvements.
Overview
24
24
years of professional experience
Work History
Director, Partners and Alliances
Logical Operations
Rochester, NY
06.2017 - 06.2024
- Sourced and onboarded strategic partners for collaboration with Logical Operations.
- Established and nurtured partnerships with various organizations, driving business growth.
- Cultivated strong relationships with partners by responding promptly to inquiries or complaints.
- Developed key relationships with strategic partners to drive collaboration and achieve shared goals.
- Successfully recruited, trained, supervised, evaluated, and mentored staff members to provide onboarding, account management, and compliance support for the Project Management Institute's Authorized Training Partner program.
Business Development Manager
Logical Operations
Rochester, NY
01.2014 - 06.2017
- Managed a diverse portfolio of Strategic Accounts nationwide, encompassing Corporate, Education, and for-profit Training Centers.
- Developed and implemented strategies to increase sales and market share.
- Maintained a database of existing customers and prospective leads.
Director of Member Care and Web Administration
VisitRochester
Rochester
05.2006 - 05.2013
- Responsibilities included: Develop and administer a program of member benefits, communication and programs that result in the highest member retention level possible and enticement of new membership dues investment
- Responsible for recruiting prospective organizations for membership in VisitRochester through cold calling and referrals
- Administration of the Visitor Industry Council (VIC), the active arm of VisitRochester membership, it's process, programs, committees and communication in a way that maintains steady growth of participation and member investment in VisitRochester programs
Director of Visitor Experience
VisitRochester
Rochester
07.2004 - 05.2006
- Responsible for the administration of three permanent visitor information centers as well as temporary information centers at special events. Oversaw the management of displays, technology, and distribution of publications.
- Managed a team of employees responsible for visitor information centers.
- Coordinate familiarization tours for AAA and CAA travel counselors.
- Exhibit at consumer and trade shows in the U.S. and Canada.
Membership Manager
VisitRochester
Rochester
06.2002 - 07.2004
Assistant to Public Relations and Membership
VisitRochester
Rochester
12.2000 - 06.2002
Education
Associate in Applied Science in Tourism Management -
Finger Lakes Community College
Canandaigua, NYPublic Relations Major -
Utica College of Syracuse University
Utica, NYSkills
- Fostering client involvement
- Operations Management
- Program Management
- Association management
- Creative thinker
- Team player
- Strong work ethic
- Business Development
- Project Coordination
- Project Management
Volunteer Experience
- Junior League of Rochester, 2006, Present, President, Editor of the Junior League of Rochester newsletter., Planned the 80th Anniversary Celebration., Participated with the Board of Directors to update the strategic plan., Encouraged participation and involvement of 200+ members in fund-raising, training and personal growth., Participated in creating an annual operating budget of $60,000., Will become President of the Junior League of Rochester beginning June 2013.
- Junior League of Rochester, VP of Membership, 2010, 2011, Board of Directors, Cookbooks Chair, Member Relations Chair
Community Service
- REAL for Planned Parenthood, 2010, Present, REAL (Rising Educators, Advocates and Leaders) for Planned Parenthood is a board of young leaders throughout our Rochester community devoted to getting more people involved in the Planned Parenthood mission. REAL hosts and participates in events to engage young professionals and create new and lasting relationships to Planned Parenthood.
- RARES Board of Directors, 2011, Present, RARES, the Regional Area Recreation and Employee Services Association, is a member-supported, tax-exempt, not-for-profit association of more than 350 member business organizations. And as a result of this association, the 330,000+ employees of our authorized General Member organizations are all members of RARES. RARES provides employers and organizations with a comprehensive variety of discounted employee/member programs.
References
Available upon Request
Timeline
Director, Partners and Alliances
Logical Operations
06.2017 - 06.2024
Business Development Manager
Logical Operations
01.2014 - 06.2017
Director of Member Care and Web Administration
VisitRochester
05.2006 - 05.2013
Director of Visitor Experience
VisitRochester
07.2004 - 05.2006
Membership Manager
VisitRochester
06.2002 - 07.2004
Assistant to Public Relations and Membership
VisitRochester
12.2000 - 06.2002
Associate in Applied Science in Tourism Management -
Finger Lakes Community College
Public Relations Major -
Utica College of Syracuse University
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