Summary
Overview
Work History
Education
Skills
Websites
Certification
Timeline
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Amanda Zodikoff

Amanda Zodikoff

San Francisco

Summary

Currently working as a host and assistant reservation manager, I bring a strong background in customer service, relationship management, and creating positive client experiences. With over 3 years of experience in fast-paced sales and account management I’ve developed the ability to build strong client connections, resolve challenges effectively, and deliver solutions that meet business needs. A former Division I athlete, I thrive in competitive, high-pressure environments and am motivated by opportunities to help organizations grow through strong client partnerships.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Host & Asst. Reservation Manager

Radhaus
06.2025 - Current
  • Greeted and seated guests, ensuring prompt service and a welcoming atmosphere.
  • Manage and map out daily reservation flow, aligning guest party sizes and seating preferences using digital management systems.
  • Trained new hosts on customer service standards and operational procedures to enhance team performance.
  • Accommodate last-minute reservation changes and walk-ins, maintaining smooth service and maximizing seating efficiency during high-volume hours.
  • Coordinated large party and event bookings by preparing table sections in advance and ensuring seamless communication with front of house and back of house teams.
  • communicated professionally with guests via email to confirm, modify, or coordinate reservation details, and accurately entered all bookings into the reservation Yelp Guest Management system.

Health Insurance Account Executive

ADP
11.2024 - 05.2025
  • Selected as 1 of 4 to innovate pilot this role, helping shape its strategy and future direction
  • Consistently exceeded monthly quota and ranked among top performers in the health and benefits vertical
  • Trained and coached a team of 10 SDRs weekly; conducted monthly field days to develop reps in the field
  • Launched region-wide health insurance education campaigns and dial sessions, increasing leads by 25%
  • Partnered with peers and VP to improve process efficiency and sales operations

Bank Account Executive

ADP
04.2024 - 10.2024
  • Converted 7 non-referring Bank of America branches into active referral partners, generating 12+ qualified leads monthly
  • Exceeded 100% of monthly sales quota for consecutive months in FY24 and FY25
  • Delivered tailored demos for payroll, 401(k), health insurance, and HR solutions
  • Mentored junior sales staff; earned ‘Mentor of the Month’ in Dec FY25 with 100% mentee promotion success
  • Supported new reps through live deal coaching and territory strategy sessions

Associate District Manager

ADP
10.2022 - 03.2024
  • Achieved 133% of quota; named Top Associate District Manager in March FY24
  • Contributed to a Presidents’ Club team that finished at 175% of annual plan in payroll sales
  • Managed full sales cycle—from cold outreach to demo, closing, and implementation
  • Built partnerships with bank managers and local influencers to drive new business
  • Led compliance-focused webinars, generating 15+ new client meetings
  • Trained and mentored junior reps, contributing to 100% promotion success

Asst. Farmers Market Operations Manager

California Farmers Market Association
09.2020 - 12.2020
  • Managed vendor relationships to ensure alignment with operational goals and standards.
  • Ensured strict adherence to market rules during COVID-19, and food safety standards, and coordinated with local authorities to obtain necessary permits and licenses.
  • optimized vendor placement and supported customer flow for smooth operations
  • Managed the physical setup and breakdown of market infrastructure, including vendor stalls, canopies, and signage, for weekly markets of up to 50 vendors.

Assistant Coach

Diablo Futbol Club
07.2016 - 08.2018
  • Assisted the Head Goalkeeper Coach in developing and executing specialized training sessions focused on technical skills and game readiness
  • Facilitated communication between coaching staff and athletes to ensure alignment on objectives.
  • Monitored athlete progress through regular assessments and provided constructive feedback for growth.
  • Developed strong relationship with players to assist in reaching goals, build trust and rapport.
  • Mentored athletes on sportsmanship, leadership skills, and maintaining a strong work ethic both on and off the field.

Education

B.A. - Media Studies

University of California, Berkeley
05.2022

Skills

  • Customer service
  • Event Coordination
  • OpenTable
  • Yelp Guest Management
  • Salesforce
  • Payroll
  • Social Media
  • Product Demonstrations
  • Account Management
  • Insurance Quote Generation Tools

Websites

Certification

California Health Insurance License — License #4423746

Timeline

Host & Asst. Reservation Manager

Radhaus
06.2025 - Current

Health Insurance Account Executive

ADP
11.2024 - 05.2025

Bank Account Executive

ADP
04.2024 - 10.2024

Associate District Manager

ADP
10.2022 - 03.2024

Asst. Farmers Market Operations Manager

California Farmers Market Association
09.2020 - 12.2020

Assistant Coach

Diablo Futbol Club
07.2016 - 08.2018

B.A. - Media Studies

University of California, Berkeley

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