Amanda Zuvich
Chicago,IL
Summary
Top-notch professional with increasing experience in the aviation industry as a pilot. Adept at building relationships and delivering outstanding service. Highly organized and detail-oriented with strong ability to identify potential risks and develop solutions. Excited to bring my love for aviation and past work experience into the Aviation Broker career field.
Overview
3
3
years of professional experience
1
1
Certification
Work History
C208 & PC-12 Pilot
Southern Airways Express
08.2023 - Current
- Set courses and monitored in-flight data, autopilot and weather conditions to maintain schedule and safety.
- Completed post-flight maintenance reports and worked with crew chief for post-maintenance check flights.
- Planned and filed daily flight plans for scheduled services.
- Reviewed aeronautical charts and used navigational instruments during each flight and maintained strong knowledge of company regulations.
Flight Training Specialist
MzeroA Ground School Academy
03.2023 - Current
- Resolved 50+ customer support requests daily through email, phone, and chat to build strong customer relationships through friendly and professional customer service
- Assisted ground school member inquiries regarding program technical support and aviation training questions
- Efficiently processed high volumes of invoices, payments and reconciliations accurately
- Collaborated with internal departments on aviation event planning and execution to ensure all necessary elements were provided for each event.
Licensed Insurance Adjuster
Geico Headquarters
11.2021 - 06.2023
- Maintained accurate records of all claims activities including calls, emails, letters sent and received
- Assisted attorneys in preparing cases for litigation by gathering facts and providing expert testimony when needed
- Negotiated an average of 125 settlements a quarter within established guidelines while protecting company interests.
Education
Bachelor of Arts in Political Science & Government -
Florida International University (FIU)
Miami, FLSkills
- Customer Service
- Multitasking
- Business relationship building
- Risk Mitigation
- Collaboration
- Negotiation
- Analytical skills
- Multitasking
Certification
- Licensed Commercial Pilot
- Part 107 Drone Pilot
- 6-20 Adjuster - All Lines (Florida)
Volunteer Experience
- Member and Event Volunteer, Women in Aviation International
- Member and Event Volunteer, The Ninety-Nines, International Organization of Women Pilots
- Volunteer, Cathedral's Kitchen Feeding the Community
Timeline
C208 & PC-12 Pilot
Southern Airways Express
08.2023 - Current
Flight Training Specialist
MzeroA Ground School Academy
03.2023 - Current
Licensed Insurance Adjuster
Geico Headquarters
11.2021 - 06.2023
Bachelor of Arts in Political Science & Government -
Florida International University (FIU)