Reliable, upbeat, and detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Willingness to take on added responsibilities to meet team goals.
Overview
17
17
years of professional experience
Work History
Commercial Interior Designer
Sebastian Steele Interiors
10.2020 - Current
Enhanced client satisfaction by delivering tailored commercial interior design solutions.
Developed comprehensive design proposals for clients, resulting in successful project completion and increased revenue.
Collaborated with architects and contractors to ensure seamless integration of interior design elements into overall project plans.
Executed detailed space planning and furniture layouts, optimizing functionality and aesthetics of commercial spaces.
Conducted thorough research on materials, finishes, and furnishings to provide cost-effective options for clients.
Presented engaging visual presentations to clients using 3D renderings and virtual reality walkthroughs for effective communication of design concepts.
Coordinated with vendors and suppliers for procurement of materials, streamlining the installation process.
Monitored project budgets closely to minimize cost overruns while maintaining desired quality levels.
Built strong relationships with clients through effective communication skills, leading to repeat business opportunities.
Determined personalized needs, tastes and design preferences through thorough client consultations.
Illustrated visual concepts during client presentations through detailed plans and sketches.
Designed floor plans, elevations, 3D perspective views, and material boards for review and presentation.
Inside Sales Coordinator
Environmental Products Group
10.2017 - 10.2020
Increased customer satisfaction by promptly addressing inquiries and providing accurate product information.
Streamlined the sales process for improved efficiency through diligent follow-ups and timely communication with clients.
Developed strong relationships with clients, leading to increased repeat business and referrals.
Collaborated closely with outside sales representatives to ensure smooth transactions and coordination of efforts.
Coordinate sales team by managing truck proposals, ordering of units, delivery scheduling, working with factory on unit and chassis customization, and communicating relevant information back to sales team
Updating CRM
Responding to complaints from customers and give after-sales support when requested and elevate that to the appropriate team member Analyze profitability on each unit sale
Handle the processing of all orders with with accuracy and timeliness
Monitor progress, identify shortcomings and propose improvements Liaison for sales team and customers
Office Manager
McCay Kinchin & Associates
06.2011 - 09.2017
Streamlined office operations by implementing efficient filing systems and organizational strategies.
Reduced costs with meticulous budget monitoring and expense tracking for essential supplies and equipment.
Facilitated smooth communication between departments, addressing concerns promptly to maintain harmonious work relationships.
Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
Maintained computer and physical filing systems.
Created, maintained and updated filing systems for paper and electronic documents.
Handled payroll and all accounting company wide.
Sales Associate
Clothing Boutique
06.2007 - 06.2008
Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively and enticed shoppers to make purchases.
Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Provided personalized shopping experiences for repeat customers by remembering their preferences and offering tailored recommendations.
Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
Financial Services Manager at Steele Chevrolet Cadillac Buick GMC Saint John (Steele Auto Group)Financial Services Manager at Steele Chevrolet Cadillac Buick GMC Saint John (Steele Auto Group)