Amanda Bella May

Excellent customer service skills, remembering regulars' names and beverage of choice. Creating a more personalized experience resulting in a strong 'regular' customer following.

Adhering to strict company policy at all times. Displaying genuine appreciation for company standards and strong company knowledge.

Strong ability to multitask in a high-volume environment while maintaining stress levels.

Maintaining full knowledge of bar and menu items and making recommendations, with strong upsell knowledge.

Managed all aspects of a mobile bartending company, proficient in delivering personalized packages to cater to the specific requirements of clients, ranging from individuals to corporations. Services included weddings, birthdays, bah mitzvahs, city events, charity events, and open houses, among others.

Creating customized cocktail/mocktail menus designed to harmonize with the unique style and aesthetic of every events, offering an array of expertly curated craft drinks (examples available upon request).

Crafted personalized cocktail mixers including sweet and sour/margarita mix, various simple syrups, and freshly squeezed juices for superior ingredient quality.

Demonstrate extensive knowledge and enthusiasm in the spirits and cocktails being served.

Implementing rigorous safety measures in accordance with state food and beverage guidelines, resulting in a safe working environment that meets health code requirements.

Obtained full licensure and insurance upon opening day, readily providing a certificate of insurance to venues in need.

Staffing and scheduling for 4 high-volume bartenders. Successfully retaining 3 long-term employees since day one. Implementing mandatory SafeServe and/or TIPs Certification for the entire team, including myself.

Successfully overseeing tasks such as bookkeeping, social media management, marketing initiatives, invoicing procedures, purchasing requisitions, and inventory maintenance.

Provided customer references and reviews when requested.

I have always been active in charity and community volunteering. Working with many different dog rescues as a foster before joining Frona Ross, founder of Will's Way Dog Rescue. My main responsibilities include posting all available rescue dogs on national sites for maximum exposure. Aiding in a quicker adoption, making room for another animal in need. Maintaining website and organizing charity fundraisers. Our love for animals makes us a great team. We have successfully placed over 100 rescue dogs in loving new homes within the last 3 years. It's a truly rewarding feeling, being involved in such a great cause.

Other notable charity work.

• I also volunteer for and donate bar supplies and services, too, The Peanut Butter & Jelly Project. They are a 501(c)(3) charity that raises money through fundraisers. They have two large events annually that raise money for children and families. Back to School backpacks, full of school supplies, and Thanksgiving Dinners for families during the holiday season.
• Participating in organized beach clean-ups whenever I get the chance. It's important to keep our beaches clean.

Formulated, directed, and coordinated marketing activities and policies to promote products and services in collaboration with architects and engineers.

Demonstrated proficiency in Microsoft Word, Excel, and AutoCAD software.

Providing the owner of the company with updated sales spreadsheets quarterly. As well as maintaining employee scheduling, applying for and updating building permits, reading blueprints, and calculating building takeoffs.

Built and maintained the company website, updating portfolios as needed to reflect successfully completed jobs.

Created ample marketing material for the business, including, but not limited to, employee business cards and brochures.

All while maintaining general office manager responsibilities.

Formulate, direct and coordinate marketing activities and policies to promote products and services, providing the owner with updated sales spreadsheets weekly.

Tracking inventory and ordering supplies weekly from multiple suppliers.

Plan and direct staffing, training, and performance evaluations to develop and control sales and service programs.

Maintained the Website, updating portfolios, the blog, event calendar and online store. Responsible for all marketing and printing for the business, including multiple forms of social media.

Conducted interviews for possible employment of new applicants to determine if he/she is suitable for the position. Supervising a team of nine employees.

Maintaining all Health Code Standards and Licensing for employees and establishment.

Organized all Events. Working these events to ensure everything is executed perfectly.

Became a corporate trainer for Darden Corporation, training more than 100 new hires in several new locations.

Gaining experience in both training and management roles during my six-year tenure.

Demonstrating strong leadership abilities and extensive knowledge of the organization.

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• Blue Jean Blues Live Music - Starting as a bartender, I quickly became a bar manager. Performing the opening and closing of the establishment. Overseeing health inspections. Handling cash drawers, running employee reports, and making nightly deposits. I stayed with the company for 4 years before leaving to pursue something new in gaming and casinos. The owners of BJB would gladly give a review of my performance, while with their company.
• Pelican Grand Hotel - 2 years as a pool server and patio bartender. I learned a lot about hotel bartending on the beach. Creating a fun, laid-back environment for tourists on vacation. Handling high volume during our hot, busy seasons. Unfortunately, Covid-19 happened and played a significant role in my departure from Noble House Hotels.
• Working Tortuga, Art Shows, Charity Events, Gay Pride, John Martin's St. Patty's Events and Concerts.
• Recurring guest bartender at local bars such as Just 1 More Tavern, Roxanne's, Norb's Moonshine and More, Archie's Bar, Kelley Brothers' Bar, Boardroom 430, and Spice Sea Thai.