Proactive onboarding manager with strong skills in policy enforcement and software implementation. Committed to fostering employee engagement and optimizing onboarding experiences through strategic partnerships and data-driven improvements.
Overview
17
17
years of professional experience
Work History
Sr. Onboarding Manager
UPMC
Remote
09.2019 - Current
Led onboarding initiatives, enhancing new employee integration and engagement processes.
Developed and implemented training materials to streamline orientation for diverse staff roles.
Collaborated with cross-functional teams to refine onboarding workflows, improving overall efficiency.
Mentored junior onboarding coordinators, fostering professional development and knowledge-sharing.
Analyzed feedback data to identify areas for improvement in onboarding experience and materials.
Designed metrics to evaluate onboarding effectiveness, driving continuous process enhancements.
Established partnerships with department heads to tailor onboarding programs to specific team needs.
Human Resources Administrator
Akkary Surgery Center
Morgantown, WV
10.2014 - 09.2019
Managed employee onboarding processes, streamlining documentation and enhancing new hire experience.
Coordinated annual performance review cycles, ensuring compliance with organizational policies and timelines.
Implemented HRIS enhancements to improve data accuracy and reporting efficiency across departments.
Developed training materials for staff development programs, fostering a culture of continuous learning.
Conducted exit interviews, analyzing feedback to identify trends and improve retention strategies.
Led recruitment initiatives, partnering with department heads to align talent acquisition with organizational needs.
Director of Patient Care Services
Coordinating Council for Independent Living
Morgantown, WV
04.2011 - 10.2014
Led development and implementation of patient care policies to enhance service delivery.
Directed cross-functional teams to optimize patient safety and quality improvement initiatives.
Streamlined patient care processes, improving efficiency across departments and enhancing patient satisfaction.
Mentored nursing staff, fostering professional growth and ensuring adherence to best practices in patient care.
Collaborated with community organizations to expand access to services for individuals with disabilities.
Analyzed patient feedback data to identify areas for improvement in care services and operational workflows.
Facilitated training programs focused on compliance standards and innovative care techniques for staff members.
Assistant Director of Patient Care Services
Coordinating Council for Independent Living
Morgantown, WV
06.2009 - 04.2011
Led strategic initiatives to enhance independent living services for diverse populations.
Developed and implemented training programs to empower staff and improve client engagement.
Streamlined communication processes among stakeholders, fostering collaboration and efficiency.
Analyzed program effectiveness, recommending adjustments to meet organizational goals and client needs.
Mentored junior staff, promoting skill development and ensuring alignment with best practices.
Education
Bachelor of Science - Business Administration And Management
Marshall University
Huntington, WV
MBA - Business Administration
Youngstown State University
Youngstown, OH
Skills
Organizational growth
Software implementation
Policy enforcement
Stakeholder management
Employee engagement
Cross-functional coordination
Timeline
Sr. Onboarding Manager
UPMC
09.2019 - Current
Human Resources Administrator
Akkary Surgery Center
10.2014 - 09.2019
Director of Patient Care Services
Coordinating Council for Independent Living
04.2011 - 10.2014
Assistant Director of Patient Care Services
Coordinating Council for Independent Living
06.2009 - 04.2011
Bachelor of Science - Business Administration And Management