Amanda C. Jordan
Petal,MS
Summary
Observant individual with excellent interpersonal and communication skills builds meaningful relationships with clients and families. Experienced in working with clients from diverse cultural and religious backgrounds. Offers crisis intervention to help individuals navigate through traumatic experiences.
Overview
14
14
years of professional experience
Work History
Team Manager
Plant Kinetics
02.2017 - Current
- Evaluated employee performance and coached and trained team members, increasing quality of work and employee motivation
- Developed performance measurement strategies, identifying areas for improvement
- Established team priorities, maintained schedules and monitored performance
- Identified and communicated customer needs to supply chain capacity and quality teams
- Managed senior-level personnel working in marketing and sales capacities
Sales Associate
The Mission Store Petal
02.2012 - 02.2017
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise
- Helped customers locate products and checked store system for merchandise at other sites
- Prepared merchandise for sales floor by pricing or tagging
- Rotated stock and restocked shelves to maintain product availability and store appearance
- Managed returns, exchanges and refunds in accordance with store policy
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations
- Provided positive first impressions to welcome existing, new, and potential customers
Internet Marketer
evalueville.com
02.2009 - 08.2011
- Posted items for sale daily through ebay store meeting a minimum quota of 50 items per day
- Collected and analyzed data to improve strategies
- Developed and implemented techniques for increasing page visits and likes
- Created customized marketing materials to increase product awareness
- Analyzed data to uncover insights and identify key opportunities to inform strategic decisions
Education
Bachelors of Psychology -
Louisiana State University
Alexandria, LA05.2023
High School Diploma -
Bynum High School
Bynum, TX06.2000
Skills
- Highly Organized
- Attentive to Detail
- Time and Task Management
- Client Outreach
- HIPAA Requirements
- Relationship Issues Management
- Treatment Planning
- Constructive Feedback
- Confidentiality
- Therapeutic Relationship-Building
- Mental Health Disorders Knowledge
- Emotional Support
- Community Mental Health Programs
- Conflict De-Escalation
- Case Documentation
- Interdisciplinary Care
Timeline
Team Manager
Plant Kinetics
02.2017 - Current
Sales Associate
The Mission Store Petal
02.2012 - 02.2017
Internet Marketer
evalueville.com
02.2009 - 08.2011
Bachelors of Psychology -
Louisiana State University
High School Diploma -
Bynum High School