Project planning and oversight: Collaborate with executive leadership and creative teams to strategically plan and oversee projects from start to finish. Manage multiple projects simultaneously, ensuring cross-functional collaboration and resolving personnel problems.
Program development and management: Develop program plans, timelines, budgets, and forecasting. Conduct process reviews and continuously evaluate project management processes and methodologies for improvement.
Relationship building and collaboration: Build and maintain strong relationships with team members, promoting collaboration and providing necessary support. Liaise between dissenting parties to resolve personnel problems and manage issues that may impact programs, projects, resourcing, schedules, and budgets.
Compliance and reporting: Review programs for compliance with regulations, prepare and maintain personnel reports and records, and provide utilization reports and forecasting.
Project Manager
Thesis
Portland, OR
07.2021 - 08.2022
Effective management of digital marketing campaigns: Oversaw the entire lifecycle of digital marketing projects, including planning, scheduling, resourcing, and execution.
Collaboration and leadership: Collaborated with various teams and leaders to plan and deliver projects that exceeded client expectations. Also supervised and mentored junior project managers.
Partnership development: Built strong partnerships with clients, product marketing managers, subject matter experts, and other stakeholders to ensure successful project outcomes.
Community involvement: Actively participated in the Thesis Foundation, responsible for developing and executing plans to support the community. Planned fundraising events, met with organizations, and provided financial support for their initiatives.
Advocacy Center Coordinator
Raphael House
Portland, OR
01.2021 - 07.2021
Support for domestic violence victims: Provided assistance to domestic violence victims who recently left the shelter, offering emotional and practical support.
Empowerment and coping skills: Encouraged and motivated survivors to develop new coping mechanisms and behavior modification techniques for their healing and growth.
Advocacy and resource assistance: Assisted survivors in obtaining financial resources, housing, and government entitlements, advocating for their needs and rights.
Assessment and documentation: Performed psychosocial assessments and documented casework to ensure comprehensive understanding and appropriate support for each individual.
Collaboration and community involvement: Collaborated with state agencies, benefits coordinators, and other community resources to develop personalized plans for each case. Assisted homeless clients in accessing mental health support and various community resources.
Primary Advocate & Housing Advocate
The West Women's and Children's Shelter
Portland, Oregon
04.2020 - 01.2021
Direct support for domestic violence survivors: Worked directly with women and children residing in our shelter who were survivors of domestic violence, providing resources, support, counseling, and advocacy.
Housing assistance: Assisted participants in achieving their housing goals by helping them build a housing portfolio and teaching Rent Well classes, a Housing Readiness Program.
Personalized safety planning: Conducted screening, risk, and safety assessments to create personalized safety plans for survivors, ensuring their well-being and security.
Documentation and referrals: Created reports and referrals for participants, ensuring their needs were addressed and connected to appropriate services.
Trauma-informed care and self-sufficiency: Approached care from a trauma-informed and person-centered perspective, while providing direct support, coaching, and intervention to increase self-sufficiency and help survivors achieve their goals. Additionally, advocated for victims by filing police reports and connecting them to essential services during difficult situations.
Account Manager
Freelance
Portland, Oregon
01.2018 - 04.2020
Account management across industries: Successfully managed accounts across different industries, fostering strong partnerships with key business executives to promote their businesses and oversee client rosters.
Collaboration with advertising agencies: Partnered with diverse teams from advertising agencies in Portland and Seattle, overseeing projects from planning to completion.
Customer interaction and problem-solving: De-escalated customer interactions by offering alternative tactics to resolve issues and meet customer needs, ensuring customer satisfaction.
Team motivation and integration: Motivated and collaborated with onboarding team members to facilitate successful integration of new employees into organizations. Additionally, leveraged existing client base and targeted strategic partnerships in pitching to new clients. Volunteered at community events organized by advertising agencies to contribute to the community.
Adolescent Case Manager
Every Child
Portland, Oregon
06.2018 - 12.2019
Mentored young teenagers from the foster care system, offering guidance and support as they worked towards creating a better future.
Developed interactive plans to assist these foster children and teenagers and kept detailed records and action plans for each individual.
Underwent trauma-informed training to effectively address emotional challenges and trauma experienced by the teenagers I worked with.
Volunteer Coordinator
Oregon Food Bank
Portland, Oregon
01.2017 - 05.2019
Community engagement in ending hunger: Collaborated with community members to prepare food boxes, actively contributing to the movement to end hunger in Portland, Oregon.
Food preparation and distribution: Received, prepared, and cleaned food, packing it into boxes for delivery. Distributed food boxes to those in need and partnered with the city council for targeted assistance.
Fundraising and donor relationships: Worked with volunteers and team members to organize fundraisers, generating support for the cause. Developed relationships with donors, focusing on deepening their engagement and connection with the Food Bank.
Brand Manager
Wieden + Kennedy
Portland, Oregon
05.2018 - 12.2018
Client relationship management and project oversight: Managed client relationships for a significant account, serving as a project manager overseeing multiple projects with similar timelines.
Facilitated communication: Supported effective communication between clients and internal teams, ensuring smooth collaboration and project execution.
Advocacy and community involvement: Joined the Latinx Club to advocate for the Hispanic community in Portland, Oregon. Collaborated with psychologists, school representatives, and advertising leaders to support young women and children who experienced discrimination and racism. Connected with discrimination victims, learning about their experiences and providing them with necessary resources.
Director of Account Management
FIR NW - Portland State University
Portland, Oregon
04.2017 - 05.2018
Leadership in student-run advertising program: Led a team of students in FIR NW, the student-run advertising program at Portland State University.
Non-profit advertising campaigns: Collaborated with a talented team of college students to create advertising campaigns for multiple non-profit clients, addressing their specific business needs.
Client relationship development: Developed and maintained client relationships through effective communication, problem-solving, and negotiation skills.
Social impact initiatives: Partnered with the Portland Police to create an ongoing campaign to support victims of human trafficking, which gained national recognition. Additionally, worked with the youth homeless population, providing mental health resources and connecting them with community support services.
Student Organizer
Portland Community College
Portland, Oregon
01.2016 - 03.2017
Provided comprehensive support for college students: Connected students with community resources, planned inclusive weekly food pantry events, counseled students through their college experience, and advocated for their rights.
Collaborated with various departments: Worked alongside the advisory board, Social Service Department, and Psychology Department to build and make resources available for students.
Ensured compliance and documentation: Reviewed and evaluated programs for regulatory compliance, prepared and maintained personnel reports and records, and presented information to school officials.
Education
Master of Arts - Counseling for Mental Health
New York University
New York, NY
05.2025
Bachelor of Arts - Advertising Management, Marketing Management, Psychology
Portland State University
Portland, OR
01.2018
Skills
Analytical and attentive
Active listening and responsiveness
Conflict Resolution
Crisis Management
Attention to detail
Team Leadership
Team Collaboration
Time Management
Interpersonal skills
Relationship building and collaboration
Trainings completed: Diversity, Inclusion and Equity & Trauma Informed Training
Summary
Professional aspiring to become a mental health counselor with a strong desire to help others and assist the community in managing and caring for their mental health on a daily basis.
Certification
Child Abuse and Neglect Mandated Reporter Training
Elder/Dependent Adult Abuse and Neglect Mandated Reporter Training
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Italian
Limited
French
Limited
Arabic
Limited
Timeline
Senior Digital Producer
Ketchum Agency
08.2022 - 07.2023
Project Manager
Thesis
07.2021 - 08.2022
Advocacy Center Coordinator
Raphael House
01.2021 - 07.2021
Primary Advocate & Housing Advocate
The West Women's and Children's Shelter
04.2020 - 01.2021
Adolescent Case Manager
Every Child
06.2018 - 12.2019
Brand Manager
Wieden + Kennedy
05.2018 - 12.2018
Account Manager
Freelance
01.2018 - 04.2020
Director of Account Management
FIR NW - Portland State University
04.2017 - 05.2018
Volunteer Coordinator
Oregon Food Bank
01.2017 - 05.2019
Student Organizer
Portland Community College
01.2016 - 03.2017
Master of Arts - Counseling for Mental Health
New York University
Bachelor of Arts - Advertising Management, Marketing Management, Psychology