Summary
Overview
Work History
Education
Skills
References
Timeline
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Amanda Cole

Kinsman,IL

Summary

Driven Quality Specialist with several years of experience in quality assurance, shipping, receiving and inventory management. Collaborates with groups or work independently with minimal supervision. Focused, detail-oriented and dedicated to continuous improvement and helping team produce top results.

Overview

5
5
years of professional experience

Work History

Quality Specialist

Caterpillar
Pontiac, IL
01.2023 - Current
  • Developed and maintained quality control systems for production processes.
  • Prepared reports on product defects to identify trends in quality issues.
  • Performed process inspections to evaluate conformance of products to established standards.
  • Reviewed drawings, blueprints, and product specifications.
  • Documented daily inspection results and reported any discrepancies or problems immediately.
  • Collaborated with management to discuss effective plans for resolving major quality problems.
  • Performed quality control checks on all products prior to packaging.

Learning Ambassador

Amazon
Wilmington , IL
10.2021 - 08.2022
  • Inspired employees to exceed goals for productivity, highlighting incentives for favorable performance.
  • Trained and mentored new personnel to fulfill various roles.
  • Trained and mentored new hires to understand work orders and highlight the importance of working safely.
  • Communicated with participants effectively, delivering positive and constructive feedback.
  • Kept detailed log of employee training progress and evaluated where necessary.

Cashier

Caseys's General Stores
Mazon, IL
12.2018 - 07.2021
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Restocked and organized merchandise in front lanes.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Mentored new team members on POS system operation, customer service strategies and sales goals.

Education

High School Diploma -

Ottawa Township High School
Ottawa, IL
05.2016

Skills

  • Strong Communication
  • Excellent Time Management
  • Learning Techniques
  • Willingness to Learn
  • Organizational Skills
  • Detail Oriented
  • Cooperative Attitude
  • Team Collaboration
  • Test Case Development

References

References available upon request.

Timeline

Quality Specialist

Caterpillar
01.2023 - Current

Learning Ambassador

Amazon
10.2021 - 08.2022

Cashier

Caseys's General Stores
12.2018 - 07.2021

High School Diploma -

Ottawa Township High School

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Amanda Cole