Amanda 'Grace' Stewart
Tulare,CA
Summary
Proven leader at Ulta Beauty, adept in fostering collaborative business partnerships and executing strategic decisions to drive success. Achieved double-digit sales growth in services 2021 to present. Excels in engaging coaching and development, embodies a growth mindset, propelling teams and businesses toward exceeding goals while fostering a culture of inclusivity.
Overview
12
12
years of professional experience
Work History
Field Business Leader - Dual Market
Ulta Beauty
03.2019 - Current
- Serve as influential business partner to District Managers, Services District Educators, and store leadership for two districts and a total of 24 stores.
- Demonstrate knowledge of company mission and values to mentor business partners in reaching services objectives aligned with company core values.
- Supported the networking, recruiting, hiring, training, and retention of top talent into the salons resulting in positive net hires in both markets each year.
- Facilitated onboarding training and ongoing training initiatives for field managers, including followup check-ins to ensure trained tools and behaviors were being implemented in line with company expectation.
- Exceeded revenue goals, leading team through proven coaching and motivational techniques.
- Achieved double-digit comparative sales growth years 2021-2023.
- Translated corporate strategy into actionable plans, supporting team accountability through tools and best practices for services sales growth, training, and retention.
Regional Field Loyalty Manager
Ulta Beauty
03.2018 - 03.2019
- served as influential business partner and subject matter expert to Regional Vice President and District Managers for two regions and a total of 16 districts and over 300 stores.
- supported field teams to increase and maintain performance of loyalty and credit card programs through facilitation of training and demonstration and coaching of best practices on-site.
- partnered with District Managers and Regional Vice Presidents to create and implement a plan for performance ramp-up and accountability.
- collaborated with Regional Education teams to create and pilot new training programs for new store opening teams within the subjects of Loyalty and Credit. New stores that executed pilot trainings opened with incrementally better performance than anticipated goals.
- increased performance of one of my regions from bottom performer in company in loyalty metrics to mid-range performer within five months of being in role, and to top performer within eight months.
General Manager
Ulta Beauty
05.2015 - 03.2018
- led a team of five managers and up to 25 associates to achieve annual performance goals within key areas of the business through implementation inclusive strategies reflective of Ulta Beauty's core values and competencies.
- supported ongoing training and development of management team through consistent training, collaboration, and guidance through their division of responsibilities, leveraging their strengths and holding them accountable to growth within their opportunities.
- decreased store shrink performance by 2.9%, moving store off High Shrink Program within six months of being placed in role.
- coached and developed several associates and managers to promotion to more elevated leadership roles in my own store and other stores within the district.
- achieved top performance in the region with credit card applications for fiscal year 2016, the inaugural year of the credit card program.
- served as Prestige Market Trainer for district beginning in February 2016, guiding district through influence of consistency in eventing behaviors to achieve top performance in the region for events in years 2016 and 2017.
Associate Manager
Ulta Beauty
01.2014 - 05.2016
- supported general manager and team of up to 25 associates first as Operations Manager and then People Manager.
- as Operations Manager implemented consistent routines and supported peer managers and associates through ongoing change and implementation of new processes to achieve operational excellence.
- as People Manager increased team awareness of benefits to overall performance when achieving expectations of guest loyalty program through feedback, coaching, and role play.
- supported moving team through and out of High Shrink program by leading through Ulta's mission and values of the overall guest experience, and by demonstrating and coaching to operational excellence.
- was part of a team that placed within top 25 stores in 2014 in overall performance in annual performance goals.
Prestige Manager
Ulta Beauty
07.2013 - 01.2014
- supported general manager and team of 25 associates at highest volume store in the district
- directly oversaw recruiting, hiring, training, and retention of team of 12 associates including three brand boutiques and co-management of Skin Therapist.
- established, developed, and maintained brand partner relationships to grow their representation with our associates and guests to achieve 10% comparative growth in sales during Q4 of 2013.
Clinique Counter Manager
Ulta Beauty
02.2013 - 06.2013
- led Clinique boutique performance at new store
- created a solid and steady Clinique clientele base in new store through product demonstration, execution of store-generated events, and education of store associates to support sales.
- consistently achieve top performance to goal in the brand in the Company.
Office Manager/Front End Leader
Dick's Sporting Goods
09.2012 - 02.2013
- oversaw recruitment, onboarding, and training of new employees.
- maintained correspondence and communication with upper management in district and region.
- managed front-end, including serving as a keyholder and lead cashier. Coached and support front end team to provide excellent guest service and reduce operational shrink.
- organized annual St. Jude fundraiser event in 2012, working with vendors, customers, and employees to coordinate and execute event. Achieved number three event results in company.
Counter Manager
Estee Lauder
09.2012 - 02.2013
- managed counter at military base exchange, serving customers and increasing clientele through increasing brand awareness and customer recruitment.
- planned and executed company-directed and self-generated events.
- achieved comparative sales of at least 10% each month
- achieved 11% comp growth for Q4 2012 and was ranked number one in West Coast/Hawaii region.
Education
Bachelor of Arts - History
University of California - Davis
Davis, CA09.2021
High School Diploma -
Tulare Union High School
Tulare, CA06.2002
Skills
- Collaborative and Strategic Business Partnerships
- Complex Problem Solving
- Fosters Culture of Inclusivity
- Growth Mindset
- Planning and Prioritizing
- Clear Verbal and Written Communication
Timeline
Field Business Leader - Dual Market
Ulta Beauty
03.2019 - Current
Regional Field Loyalty Manager
Ulta Beauty
03.2018 - 03.2019
General Manager
Ulta Beauty
05.2015 - 03.2018
Associate Manager
Ulta Beauty
01.2014 - 05.2016
Prestige Manager
Ulta Beauty
07.2013 - 01.2014
Clinique Counter Manager
Ulta Beauty
02.2013 - 06.2013
Office Manager/Front End Leader
Dick's Sporting Goods
09.2012 - 02.2013
Counter Manager
Estee Lauder
09.2012 - 02.2013
Bachelor of Arts - History
University of California - Davis
High School Diploma -
Tulare Union High School
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