Summary
Overview
Work History
Education
Skills
Timeline
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Amanda Joy Walen

Summary

Experienced with creating streamlined, efficient spaces that enhance daily living and productivity. Utilizes strategic planning and effective communication to meet and exceed client expectations. Knowledge of various organizational techniques, with track record of delivering tailored solutions that meet diverse client needs.

Overview

12
12
years of professional experience

Work History

Professional Organizer

I Can't Believe It's Not Clutter
02.2019 - Current
  • Increased client confidence in their ability to maintain organized spaces through personalized coaching sessions.
  • Maximized storage potential in residential settings by implementing space-saving solutions.
  • Simplified daily routines for families by creating user-friendly home organization systems that promoted orderliness.
  • Transformed chaotic environments into functional, aesthetically pleasing spaces through organizational expertise.
  • Managed complex relocation projects, ensuring seamless transitions from one home or office space to another through expert packing and unpacking services.

Personal Shopper

Shipt
01.2019 - 03.2022
  • Placed completed orders in labeled, temperature-appropriate storage for customer delivery.
  • Consistently met deadlines and quality goals for accuracy and timeliness.
  • Tracked substitutions and informed customers of changes.
  • Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
  • Worked productively with customers to meet order requirements and service expectations.
  • Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.

Bar Manager

Castaway's Bar and Grill
09.2016 - 02.2018
  • Closed out cash register and prepared cashier report at close of business.
  • Created a welcoming atmosphere, fostering a loyal customer base and repeat business.
  • Oversaw maintenance tasks for the bar area, ensuring a clean and safe environment for patrons at all times.
  • Mentored and trained staff members to ensure exceptional customer service standards.
  • Kept alcoholic beverages well-stocked and organized to meet expected demands.
  • Maximized customer service by training staff, overseeing operations, and resolving issues.
  • Crafted special drink and cocktail menu items for seasonal offerings.

Store Manager

Tatyana Boutique
04.2013 - 08.2015
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Assisted with hiring, training and mentoring new staff members.
  • Improved customer satisfaction through staff training in customer service and product knowledge.

Education

Interior Design

International Academy of Design And Technology
Nashville, TN

Skills

  • Client relationship building
  • Office administration
  • Deadline management
  • Space planning
  • Organization techniques
  • Workflow optimization

Timeline

Professional Organizer

I Can't Believe It's Not Clutter
02.2019 - Current

Personal Shopper

Shipt
01.2019 - 03.2022

Bar Manager

Castaway's Bar and Grill
09.2016 - 02.2018

Store Manager

Tatyana Boutique
04.2013 - 08.2015

Interior Design

International Academy of Design And Technology

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Amanda Joy Walen