Detail-oriented NC State business professional and graduate student with a proven track record in enhancing productivity and operational efficiency. Experience in data visualization, statistical analysis, and SQL querying complements a strong foundational knowledge in data warehousing and predictive analytics. Demonstrates exceptional critical thinking and problem-solving abilities to interpret and present complex data insights effectively. Committed to continuous learning while contributing to team success and supporting organizational objectives.
Overview
26
26
years of professional experience
Work History
HR Systems Data & Reporting Analyst
North Carolina State University
Raleigh, NC
05.2022 - Current
Perform duties related to Human Resources (HR) systems, reporting, and analysis for the University Budget Office in support of internal customers, management, and external agencies.
Liaise with the Office of Information Technology (OIT), EAS HR, University Human Resources, and campus partners on PeopleSoft (PS) HR budget issues, as well as on HR systems, including troubleshooting and resolving issues, and participating in fit-gap testing and campus training for PeopleSoft HR upgrades.
Functions as the HR subject-matter expert in support of the HR budget position, and salary distribution processing.
Serves as the primary contact and support for the HR Position Control Application, including troubleshooting issues with the OIT EAS HR group, testing when HR and/or Financials systems are upgraded, and supporting campus users with training as needed.
Responsible for the budget and salary distribution aspects of annual EHRA and SHRA salary increases, and other legislatively mandated salary adjustments. Includes creating estimates for different scenarios being explored, and working with the OIT EAS HR group and UHR on planning and implementing the annual salary increases and adjustments.
Coordinates and completes established HR reporting requirements, including the Quarterly Vacant Position Report, Monthly Salary Increase Report, Annual Salary and Position Survey, and others.
Coordinates and completes various internal and external budget requests as required. Includes established requests, like the Reconciliation of Subheads, calculation of the Budgeted Average Teaching Salary, and the calculation and analysis of the Special Benefits Pool rates, as well as ad-hoc requests.
Director of Human Resources
College of Education, NC State University
Raleigh, NC
03.2019 - Current
Collaborates with leadership to understand the college's goals and strategy related to staffing, recruiting, and retention
Plans, leads, develops, coordinates, and implements policies, processes, training, initiatives, and surveys to support the college's human resource compliance and strategy needs
Monitors and ensures the college's compliance with federal, state, and local employment laws and regulations, and recommended best practices; reviews and modifies policies and practices to maintain compliance
Directs classification, compensation, and leave; disciplinary matters; conflict resolution; performance and talent management; productivity, recognition, and morale; occupational health and safety; and training and development efforts for the college
Identifies staffing and recruiting needs; develops and executes best practices for hiring and talent management
Supervises HR team by directing activities and monitoring performance
Identified and implemented employee relations practices to establish positive employer-employee relationships and boost employee morale
Created comprehensive orientation program to acquaint new employees with college programs, guidelines, policies and procedures
Developed hiring and recruitment practices to drive transparent and fair hiring processes for selecting candidates on basis of merit and relevance with job
Devised training programs for new and existing employees
Created succession plans and promotion paths for staff to boost passion for reaching goals and objectives within the college.
HR Specialist
College of Education, NC State University
Raleigh, NC
04.2015 - 03.2019
Collaborated with administrators, department heads and staff on HR priorities, providing guidance and counsel on HR best practices for each department as designated within the overall mission for the college
Advised departments on HR needs in relation to the department's overall mission and goals along with appropriate interpretation of state, university, and college policies and procedures
Supported college's human resource needs through problem solving and troubleshooting
Supported college with HR practice development and program creation, including performance management and evaluations, job descriptions and salary ranges
Posted well-written vacancy announcements using available recruitment tools to attract talented, highly skilled job applicants
Strategized long-term business needs by driving employee feedback for process improvements
Assessed college's policies, making suggestions to improve work productivity, team collaboration, recruiting and hiring initiatives
Managed strategy for performance evaluation, corrective action and disciplinary measures.
Business Officer / Humanities & Social Sciences
NC State University
Raleigh, NC
11.2008 - 04.2015
Interim Assistant Dean of Finance & Administration
05.2009 - 06.2010
Provided expertise in and managed human resources and financial management operations for the college
Ensured efficient delivery of business services and proper interpretation of federal, state, university, and college policies and procedures
Directed the college business office ensuring efficient and effective operations, establishing sound business practices, and leading and developing business office staff
Provided expertise in strategic planning and organizational changes
Collaborated with academic leaders to reach strategic academic objectives through fiscal strategies and to develop and maintain an appropriate atmosphere for staff support and accountability
Developed and conducted group training sessions for departmental staff as needed in the areas of financial, administrative, and human resources management
Communicated information involving complex matters (both internal and external) using persuasion and negotiation as necessary
Assisted with identifying resources for funding requests and determining budget cuts.
HR Specialist / Humanities & Social Sciences
NC State University
Raleigh, NC
07.2006 - 11.2008
Oversaw the administration of human resource programs including, but not limited to, classification, compensation, and leave; disciplinary matters; conflict resolution; performance and talent management; productivity, recognition, and morale; occupational health and safety; and training and development
Established training programs for staff in all aspects of human resources and financial related topics as well as provided training to enhance workplace performance at all levels of staffing
Managed recruitment process for faculty and staff positions, assessed staffing needs and managed the classification process for all existing and new positions
Directed all aspects of performance management, successive discipline, and grievance procedures in accordance with university policies and procedures
Managed position budgeting process, vacant position reporting, and other special reports on salaries for faculty and staff within the college.
HR Specialist / HR Information
NC State University
Raleigh, NC
07.2004 - 07.2006
Served as an HR system policy/procedure expert for campus users
Provided technical HR system support to campus users to ensure timely and precise submission of HR actions
Reviewed actions entered by campus users into the HR system monthly for accuracy and appropriate documentation
Managed and discerned data in the HR System to ensure validity and clarity across HR ecosystem (Payroll, Benefits, Class & Comp, etc.)
Troubleshot complex discrepancies in data by understanding the flow of information between various systems and tools and worked with campus software engineers to resolve challenges
Assisted with the creation, testing, and implementation of system upgrades/enhancements and reporting tools; as well as creating user guides and providing training to campus users
Served as the University Family Medical, Family Illness, and Shared Leave Program Coordinator.
Administrative Manager
NC State University
Raleigh, NC
04.2002 - 07.2004
Office Assistant / Veterinary Medicine
NC State University
Raleigh, NC
07.1999 - 04.2002
Processing Assistant / Animal Science
NC State University
Raleigh, NC
11.1998 - 07.1999
Education
Master of Management, Risk & Analytics -
North Carolina State University
Raleigh, NC
05-2026
Graduate Certificate - Business Analytics
North Carolina State University
Raleigh, NC
05-2026
Graduate Certificate - SAP University Alliances Certificate
North Carolina State University
Raleigh, NC
05-2026
Bachelor of Science - Business Administration, Leadership & Management
William Peace University
01.2017
Certificate: Human Resources Management -
Duke University Continuing Studies
01.2008
Skills
Human Resources Information Systems (HRIS)
Creative thinking
Fiscal management
Data warehousing
Advanced analytics
SQL
Budget Analysis
Data analysis
Documentation
Problem solving
Budgeting techniques
Team collaboration
Attention to detail
Effective communication
Continuous improvement
Affiliations
College and University Professional Association for Human Resources (CUPA-HR)
Higher Education User Group (HEUG)
Accomplishments
Recipient, University Awards for Excellence, College of Education, 2020
Nominee, University Awards for Excellence, College of Education, 2018
Nominee, University Awards for Excellence, College of Education, 2016
Recipient, University Awards for Excellence, College of Humanities & Social Sciences, 2002
Timeline
HR Systems Data & Reporting Analyst
North Carolina State University
05.2022 - Current
Director of Human Resources
College of Education, NC State University
03.2019 - Current
HR Specialist
College of Education, NC State University
04.2015 - 03.2019
Interim Assistant Dean of Finance & Administration
05.2009 - 06.2010
Business Officer / Humanities & Social Sciences
NC State University
11.2008 - 04.2015
HR Specialist / Humanities & Social Sciences
NC State University
07.2006 - 11.2008
HR Specialist / HR Information
NC State University
07.2004 - 07.2006
Administrative Manager
NC State University
04.2002 - 07.2004
Office Assistant / Veterinary Medicine
NC State University
07.1999 - 04.2002
Processing Assistant / Animal Science
NC State University
11.1998 - 07.1999
Bachelor of Science - Business Administration, Leadership & Management
William Peace University
Certificate: Human Resources Management -
Duke University Continuing Studies
Master of Management, Risk & Analytics -
North Carolina State University
Graduate Certificate - Business Analytics
North Carolina State University
Graduate Certificate - SAP University Alliances Certificate