Amanda Lee Lacend

My job is to correctly organize and work fast getting the products put away for our pending customer orders. I work quickly and efficiently in a timely fashion to fulfill all my duties within my scheduled shift. I'm also trained to work in shipdock, pallet jacks, and with other machinery on the ewr4 onsite.

• Used handheld scanner to sort products onto appropriate pods daily.
• Moved stock and other materials to and from storage and production areas and loading docks.
• Continuously pulled items weighing up to 50 pounds or more off carts and placed on correct shelves.
• Operated pellet jacks to transfer materials to and from target areas.
• Over saw several stowers and controlled flow of work flow as trained water spider.
• Cleared debris and emptied carts from work area frequently to maximize productivity and maintain safety.

As a Sales lead Manager, I made sure associates were doing well in sales by helping with sale tactics, and pushing promotional needs for the store as well as helping in customer service. I drove sales, trained new employees, gave exceptional customer service individually, and managed associates when I was leader on demand (LOD). I started out as a Sales associate then promoted to an AEO stylist for my creative eye, and building key relationships with recurring clients, then Clearance strategist where I got rid of price down inventory and paired it with updated promotional products to help reach store quota.

• Responded to questions from customers after presenting key details about company's products and services.
• Worked jointly with team members to assist with closing of leads.
• Analyzed team performance on weekly basis through review of in-depth reports.
• Created and maintained sales environment to support business objectives.
• Developed sales plans, goals, strategies and objectives to achieve team goals and revenue objectives.

Rung up customers, took orders, stocked supplies, gave customer service, made pizza, cleaned the dishes, prepped food stations, closed the store with the manager on shift, and trained new associates.

• Operated cash register or POS system to receive payment by cash, check and credit card.
• Answered customer questions and provided store information.
• Delivered high level of customer service to patrons using active listening and engagement skills.
• Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
• Learned roles of other departments to provide coverage and keep store operational.
• Set up and performed initial prep work for pizzas on daily menu.
• Sanitized workstation at end of shift to prevent foodborne illnesses.
• Set up workstations with needed ingredients, utensils and cooking equipment.

This was a volunteer opportunity at school.

• Helped students find the books they needed
• Kept books organized.
• Cleaned tables and areas students would occupy during their visits in the library.
• Helped students who needed any assistance with anything.
• assisted head librarians with anything they needed from me.