Amanda Marcucci
Home Health Aide
Augusta,KS
Summary
Hardworking and passionate job seeker with strong organizational skills eager to learn more. Ready to help a team achieve company goals.
Overview
3
3
years of professional experience
3
3
years of post-secondary education
Work History
Home Health Aide
Wichita Attendant Care Services
Wichita, KS
03.2021 - Current
- Provided mobility assistance such as walking and regular exercising.
- Offered patients and families emotional support and instruction in preparing healthy meals, independent living and adaptation to disability or illness.
- Traveled to clients' homes to complete healthcare services and promote continuity of care.
- Increased medication and medical terminology knowledge through research and continuing education.
Cashier Supervisor
Dollar General Store
Augusta, KS
01.2020 - 07.2020
- Monitored areas for security issues and safety hazards.
- Quickly and accurately counted drawers at start and end of each shift.
- Facilitated and logged store opening, closing and shift changes.
- Helped customers complete purchases, locate items and join reward programs.
- Trained team members on cash register operation and cash handling.
- Supervised cashiers to boost customer service levels, check accurate balance for transactions and promote smooth operations.
- Operated POS cash register and equipment to collect payments.
- Led opening and closing procedures and conducted cashier drops, cash control and vault monitoring.
- Controlled merchandise zoning and monitored compliance with merchandising guidelines.
- Communicated with customers and team members to solve problems.
- Answered customer questions and helped find specific items.
- Processed both cash and card purchases and returns.
- Alleviated customer service needs with policy-appropriate solutions.
- Maintained stock to meet expected customer demand.
- Evaluated presentation of checkout lanes and kept team members on top of cleaning tasks when necessary.
- Checked personal identifications during alcohol and tobacco sales.
- Helped management develop employee improvement plans and motivate team members to continually improve.
Sales Associate - TMOBILE
MarketSource
Wichita, KS
10.2017 - 10.2018
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Engaged with customers to build rapport and loyalty.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Enhanced product presentation and promotional material displays, working alongside retail representatives.
- Increased sales by offering advice on purchases and promoting additional products.
- Answered customer questions about sizing, accessories and merchandise care.
- Solved customer challenges by offering relevant products and services.
Education
National Phlebotomist Certification - Phlebotomy
Centura College
Virginia Beach, VA 03.2016 - 06.2016
No Degree - Criminal Justice
National American University
Wichita, KS 05.2001 -
High School Diploma -
Gov. Thomas Johnson High School
Frederick, MD 01.2010 - 01.2013
Skills
First aid and safety
Patient care
State regulations knowledge
Active Listening
Maintenance and Repair
Self-Motivated
Good Telephone Etiquette
Critical Thinking
PPE Compliance
Analytical and Critical Thinking
Timeline
Home Health Aide
Wichita Attendant Care Services
03.2021 - Current
Cashier Supervisor
Dollar General Store
01.2020 - 07.2020
Sales Associate - TMOBILE
MarketSource
10.2017 - 10.2018
National Phlebotomist Certification - Phlebotomy
Centura College
03.2016 - 06.2016
High School Diploma -
Gov. Thomas Johnson High School
01.2010 - 01.2013
No Degree - Criminal Justice
National American University
05.2001 -